整體評分
4.1
各級評分數量
  • 73% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 15% 的評分為 1 顆星
2018年6月28日

Absolutely love Klaviyo! I've been using this platform for a few years now. The functionality and features are everything you could ask for. I've also had great conversations with the Klaviyo team on scaling my email list and performance. They've always been super helpful and our email campaigns are doing great! Highly recommend.

Legendsocks Com
美國
使用應用程式 1年多
2020年6月21日

Clearly some great features on this app but I have found it really painful to get going with. Very irritating "compliance review" meant my account was blocked as soon as I tried to send first emails. Customers have had to wait days for Thank You emails for their orders. Have had to upgrade immediately to disable double opt in and even that is proving difficult to do. Finding it complicated to do basic tasks like send one off emails. Has got my stress levels up - I hope it's worth persevering with!

PEP Kitchen
英國
使用應用程式 1年多
2021年5月5日

love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.

Brandon Lee Cook
美國
使用應用程式 1年多
2022年8月2日

So far so good, the app is user friendly, great video tutorials and courses, and overall pleased with the amount of things you can do on the free version!

shop.mossi
美國
使用應用程式 1年多
2021年7月17日

Overall it appears to integrate with Shopify just fine, however, I am disappointed that Klaviyo doesn't have an app to manage direct SMS communication or at least see SMS metrics + SMS Conversations on the go via an Android or iPhone app. Why let us port in a toll-free 888 number if we can only use a desktop web browser to manage SMS conversations? Please make an app, even if lightweight, to manage SMS messages on the go so I don't have to look at 20 emails to manage messages, and get MORE email as I respond to customer messages via SMS. My primary support is through SMS, and Klaviyo does not currently appear to be SMS-friendly for SMS Chat support. This review would be 5-star if I can manage my SMS customer support on the go. Not sure if I really wish to do the LOA to port another number to Klaviyo and maybe just stick with SimpleTexting.com instead for my SMS Customer Support. Search my store name on Google. Using Shopify chat features instead of Klavyio for now. PS if Shopify adds the ability to port in numbers for SMS Chat support, I'm dropping SimpleTexting and Klaviyo immediately. On an ending positive note, email templates are pretty nice, but I'm very disappointed with the lack of SMS chat features.

V. H. Hess
美國
使用應用程式 1年多
Klaviyo 已回覆 2021年7月19日

Wow thanks so much for this in-depth feedback. We really appreciate it. Our team should be in touch soon to learn more if you're up for spending a little time with us. Thanks in advance!

2022年7月30日

I absolutely love Klaviyo. There is no better combination than Shopify and Klaviyo to help you connect with your community and serve them. The segmenting options in Klaviyo is bananas, and their customer service is amazing!

The Leash Lounge
美國
使用應用程式 1年多
2020年1月7日

It's pretty damn good! Easy to use, light on the memory and fast as a shark! Definitely recommend it!

Uninspired Shop
愛爾蘭
使用應用程式 1年多
2020年7月29日

I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.

Royal Truck Accessories
美國
使用應用程式 1年多
2016年11月25日

Way too expensive!!! They want to charge over $400 a month for some packages. That's highway robbery in my book. I'm gonna switch back to GetResponse which cost $120 a month with better service and features.

Senvie
美國
使用應用程式 1年多
2022年2月20日

They keep charging you even if you uninstall their app, every other app on shopify automatically cancels subscription when you delete it. Wanted to delete Klaviyo on my old store and start working with it on my new store but I won't use it ever again after this.

QUIETREND
奧地利
使用應用程式 1年多
Klaviyo 已回覆 2022年2月22日

Hi Fabian, thank you for bringing this to our attention. We can make this right! I'll reach out to you shortly via email to connect you with someone who can help.