評論 (3,293)

整體評分
4.6
各級評分數量
  • 81% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
編輯時間:2025年1月31日

They extremely increased their pricing again lately, not a legitimate solution.

Aurora & Co.
美國
使用應用程式 接近4年
Klaviyo 已回覆 2022年10月3日

Hi there! Sorry to hear you're considering other options. Our pricing did increase for a percentage of our customers recently and we realize that's been a shift for several ...

2019年2月24日

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days.

It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one.

I had backed up our list before removing BUT all the ...

Nutracelle
加拿大
使用應用程式 3年多
編輯時間:2024年6月22日

Klaviyo is not providing good support in V1/V2 API migrations. This update is creating problem for us.

Homepeel
澳洲
使用應用程式 2年多
2024年2月24日

Was once good, now awful and once of the worst options available on the Shopify app store. This is coming from having used the app for 2 years.

We've now deleted it and they're still charging us. Klaviyo - this is not how you keep your brand going. We've let our friends and groups know this company is NOT the type you want to be dealing with.

Steer clear. We'll be making this review isn't ...

Mystery MTG
美國
使用應用程式 3年多
2021年5月21日

This app is well marketed, and go to tool for e-commerce email marketing. However be cautious that installing klaviyo shopify app and inserting their .JS to your store it takes 15 website speed points out of 100 possible speed points. Our developer pointed this out that klaviyo app inserts a ton of not needed stuff to the site that kills the speed performance score of the site. WE ran a test ...

BURGA
立陶宛
使用應用程式 3年多
2023年3月13日

You can't do "notify when in stock" or abandoned cart capturing on Shopify 2.0 themes like Dawn. Bummer.

Joanne Hudson Basics
美國
使用應用程式 3年多
2023年11月10日

We used to love Klaviyo but like all techs these days phone support is obsolete and live chats are being abandoned during critical times. Chatbot assistance sends you into a frustrating loop of never-ending bot questions/answers. Complicated issues cannot be communicated and emails go unanswered. Chat is supposed to be live 9-5 EST but no one is ever available and you're told to just email. Will ...

Ativo Skincare Inc
加拿大
使用應用程式 3年多
2023年4月28日

I have been using this app for long and now I am not able to pay them, to upgrade my plan, we are losing important dates. Emailed them several times with no response.

Diamondrensu
印度
使用應用程式 3年多
2024年1月3日

Terrible experience with Klaviyo. Not what they used to be. Customer Service took a month to get back to me! 1 MONTH. Can you believe that. They Charged me 3 times the monthly costs (supposedly someone activated this that is not anymore in the account) This should be something only the owner should be able to do! The one who pays the bills. Within hours of getting the charge FOR THE NEXT MONTH, I ...

Eric Javits
美國
使用應用程式 3年多
2024年1月29日

Trash email provider. Ruined our deliverability and billed us 300 usd more than the actual bill and when we asked for a refund they just disabled our account and we can no longer send emails to customers.

Personalize Everything
義大利
使用應用程式 3年多