評價 (2,911)

整體評分
4.6
各級評分數量
  • 80% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2024年3月20日

Super application, je le recommande !

Matutina-Chic
法國
使用應用程式 11個月
編輯時間:2024年1月4日

I use this app and choose $60 plan, I sent some mails and SMS, no one open mails, no any use on the business, you can just ignore this app.
Why this app good? because they take a lot cost on the marketing!!!

I AM VERY ANGRY ABOUT KLAVIYO!!!!!!!! if you need to use it, plz see my words. I chose a plan that cost $60, after one month, I don't need this app, so I remove it, but it never notice me I need to change plan to free, than this app won't charge me anymore, just let me remove it, than, after a month, klaviyo just chage me $60 again, without any any notice, I even do not know why I cost $60, if you still charge me if I don't change to free plan, you should notice me BEFORE i REMOVE IT,!!!!. and it's so complicated to change free plan. I do not use this app long time, KLAVIYO should refund to me, plz solve this problem asap.

Partysline
中國
使用應用程式 大約1個月
2023年12月5日

Very bad customer service. Even the small Email service providing companies have a live chat option for free plans, but in Klaviyo at least email support isn't available. the free plan only provides 500 monthly email sents and 250 contacts. in the Shopify app store, they've mentioned that they provide 500 contacts,but not true.

DRIVECLOX WHEEL WATCHES
英國
使用應用程式 10個月
Klaviyo 已回覆 2023年12月11日

Thanks for your feedback and I'm sorry to hear about your frustrations with Klaviyo. We have updated our listing to have the accurate number of contacts. I'd also recommend the Klaviyo community as a way to get answers beyond our help center and Academy options.

2024年2月19日

SCAM beware, these are scammers. The Email distribution service did not work for me and I deleted the application because it did not work. And then a surprise arrived - in the new month the money was written off from me, although I had deleted the application several weeks ago.

They refused to answer my request to return the money, but it turns out that the application company has nothing to do with the company that collects the money (a fraudulent scheme to not return the money) and even if you deleted the application, they CONTINUE TO CHARGE money from you even if the application is deleted. You need to go to the service and cancel the tariff plan there.

When I asked to return the money, they told me that they would not return it even if I had not deleted the application and did not use it, because in the new billing period the money was withdrawn. (FRAUDERS)

Guys, avoid these scammers, the mailing didn’t work, although I followed all the setup instructions and replaced the automatic mailing from SHOPify with Klavio in the settings, I also did the same / but this is the technical side

And the fact that they continue to write off money even after deleting the application and do not want to make a refund is fraud at its fullest.

iPad Planner
烏克蘭
使用應用程式 大約2個月
Klaviyo 已回覆 2024年2月21日

We appreciate your feedback, our support team is reaching out to you directly to continue this dialogue.

2024年1月27日

Amazing email marketing software
Make all marketing super easy and smart

vikingsly
以色列
使用應用程式 3個月
Klaviyo 已回覆 2024年1月30日

We agree, and thank you for the review!

2024年5月9日

great support

The Sustainable Watch Company
英國
使用應用程式 1年多
2024年1月18日

Meiner Meinung nach das beste E-Mail Marketing Tool. Auch der Support ist sehr kompetent und hat uns in allen Belangen super unterstützt.

SNYCE
德國
使用應用程式 12個月
Klaviyo 已回覆 2024年1月23日

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie unser E-Mail-Marketing-Tool als das beste betrachten. Wir sind erfreut, dass unser Support-Team kompetent ist und Sie in allen Angelegenheiten hervorragend unterstützt hat. Wenn Sie weitere Kommentare oder Vorschläge haben, teilen Sie sie bitte mit uns. Wir schätzen Ihre Unterstützung!

2024年5月9日

Pour l'instant, je n'ai pas encore fait d'email marketing ni de SMS marketing. J'essaie de bien prendre en main l'application avant de me lancer surtout qu'elle est entièrement en anglais.

Maskia
法國
使用應用程式 7個月
2024年1月17日

The best email marketing app

Inspodesk
阿拉伯聯合大公國
使用應用程式 接近2年
Klaviyo 已回覆 2024年1月23日

We couldn't agree more!

2024年4月15日

Very efficient at getting back to me and helping me solve my issue!

Suzie Jo's
美國
使用應用程式 17天