Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Free plan available. Additional charges may apply.
Rating (4)
1658 reviews
1219 reviews
Overall rating
Counts per rating level
  • 74% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
1219 reviews
December 30, 2021

After trying several different ESPs I wasn't expecting this one to be much different. I am extremely pleased with what I am able to accomplish so far. It's a more complete program and I recommend using they're free learning tools. The courses are laid out in small segments that make it easy to learn and follow along. I highly recommend this app. Best one so far.

Joa Bath and Body
Time spent using app: 17 days
December 23, 2021

I don't write a review that fast. In the last two years I've tried different ESP's.. and boy.. I wish I knew Klaviyo sooner. It would have safed me a lot of money and the experience/data you see it 10x when you compare it to other ESP's like Sendcloud, activecampaign, mailblue etc. Klaviyo is my go to, forever. The fact that they offer free 300 people is already amazing, because with these 300 people I could already pay for the subscription. So if you're in doubt, stop it. I've tried a lot and this is just the best. Haven't got the chance to speak to the support so I can't give advice on that. But the fact that I don't know is already a good sign ;)

Time spent using app: 4 months
December 20, 2021

Across my career, I’ve used so many tools for email. None of them compare to Klaviyo. Right out of the gate, Klaviyo helped us stream down the number of tools we were using for various different purposes, it ultimately helped save us money, as a small brand, this was awesome. There’s so many features to learn about and use, from email capture to segmentation, emails and automations, etc. Is there a learning curve, definitely, but once you’re in it and you go through the help and strategy docs it’s hard not to see email become a bigger revenue driver than other channels.

Springline Coffee
United States
Time spent using app: Almost 2 years
December 17, 2021

I use Klaviyo to manage my customer connections and it's been easy to use, has simple suggestions for quality marketing, and free + paid options. Very satisfied so far.

Meat Complete
United States
Time spent using app: About 2 months
December 17, 2021

Klaviyo is a GAME CHANGER. I switched from Mailchimp mostly because of the ease of install and incredibly value you can get from the turnkey integrations that help you leverage customer and prospective customer data from other apps like Octane AI and Okendo in particular. Converted and not once looked back.

Burgundy Fox
United States
Time spent using app: Almost 4 years
December 17, 2021

Klaviyo is by far the best ESP you can use for ecommerce. It is incredibly intuitive, allows you to see all of your customers data, and has the most opportunity for segmentation that I've seen to date.

Teddy Flynn's
United States
Time spent using app: 11 months
December 17, 2021

Klaviyo is the go-to solution for email and SMS marketing for Shopify stores. I love it so much. It has a reliable and seamless Shopify integration and has been an integral part of our growing online business. I couldn't do without it.

United Kingdom
Time spent using app: Over 1 year
Edited December 18, 2021

I revised my review after Danielle reached out to me and went above and beyond in explaining what was more of a misunderstanding than anything else. As mentioned in the previous review, the product is excellent. I do however question if something can not be done about the pricing once we get into a very high number of subscribers (say at least 50k). I don´t think the pricing "scales" well....

The Rotten Fruit Box
Time spent using app: Almost 4 years
Klaviyo replied December 15, 2021

Hey Custodio — so sorry you're experiencing this. I'm going to connect you with our Growth Success team specialized in helping accounts of your size find more value (and spend less!) with Klaviyo and I will escalate your support ticket as well. Please be on the lookout for more communication soon.

Edited December 13, 2021

Simple to use, great content, and very efficient and convenient with my Shopify store! The only thing I wish they would add is an "undo" button while building templates. Other than that, it's great!

United States
Time spent using app: 14 days
December 13, 2021

So far so good! Klaviyo has been super easy to learn and create flows. I love how much you can get done in just this one app! I just launched my first campaign and it was very painless!The only thing I wish is that we could get customer support on the free plan because I have questions on the paid plans with no one to ask them to. Overall, if you're new to marketing and creating flows, this is the app for you. Klaviyo lays it all out for your success.

Esteem Affirmations
United States
Time spent using app: 5 months