Klaviyo: Email Marketing & SMS , 1,977 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.
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Great campaign flow interface and integrates well with Shopify. Support is pretty decent. Would recommend.
This is a one terrific app!
Functioning as it should, almost out-of-the-box with slight tweaks here and there, the support is stellar and friendly - I give these guys a strong A and thumbs up!
Drawing a comparison between Klaviyo and some other market-available apps we used, Klaviyo clearly outperforms everyone in terms of intuitiveness, usability, and integration with Shopify.
Keep it up, Klaviyo!
I am phasing Klaviyo out of my stores because it significantly slows them down, hurting SEO, and cancelation requires an email, the address for which they do not share on their site.
Loving the help getting this off the ground, and the functionality is incredible! So excited to see the results we can get.
The app is good and has many different conditions and triggers, but Klaviyo has a massive room for improvement compared to other email marketing companies.
Cons: however, the biggest disadvantage is that they do not have an option that could allow using template inflows, you basically have to create everything from scratch by yourself.
Pros: as I said it has many different triggers and rules that you can set up.
I use this app to help me send out email campaigns. I've tried MailChimp and it froze. With Klaviyo, I can definitely schedule out when to send them including the date. I'm loving this so far. And their video answered all of my questions. Woo!
Unmatched, previously with other platforms, but Klaviyo is a whole different animal. Incredible support too and working straight out of the box. Thank you
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As much as they try to make it sound easy...Klaviyo is not easy unless you are an EXPERT. I am not. Support will not provide support unless you pay them. Their videos are not helpful to me. Seems to me that they would assist as much as possible to get you to the level of meeting the must pay. If it were my business with a free level that required payment once a store reached a certain level, I would bust my butt to help that store get to that level.
If you just want to send out the occasional email newsletter, there are less expensive alternatives out there. If you want to send automated emails based on all sorts of scenarios, then this is the app for you. It can be pricy if you have a big email list to import, but the amount of things you can do with this program is endless. Do you want to send an email to all customers who purchased X product after 30 days? It can be done. Abandoned cart emails, waking up dormant customers, it's all there. Being able to include personalized product recommendations in all your emails is a big plus as well.
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