Klaviyo: Email Marketing & SMS , 1,980 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.
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Klaviyo is easy to use, professional and has a great starting program. Definitely try Klaviyo before others I think the integration and automation is the best I have tried so far.
Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!
The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!
We think our APP and support team are top tier too. Thank you so much for this amazing review.
You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business
We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!
Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and have never left feeling like I didn't my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.
We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us
Klaviyo has been a very useful tool for us. From highly targeted emails to centralizing our customer data, it is easy to integrate with shopify and has a lot of tutorials available for self-education
Thank you so much for this amazing review, and yes our academy pages are full of great courses and tutorials!
https://academy.klaviyo.com/
Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.
Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!
Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.
Great email marketing app but their greatest assest is their live support which gets you going in a flash!
I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!
It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!