Klaviyo: Email Marketing & SMS , 1,980 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.
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Professional and very responsive platform, my Vita agent is attentive and very proactive, I recommend CJ for their work
I have registered, I try to log in - I write an account that is not active, I go to almost and click confirm account - it throws me to another window, where it requires me to log in to the account again and when I log in, I write an inactive account. Bottom line - I couldn't just log in. When I tried to write to the support service, in order to do this, I need to log in to my account)))) I couldn't even write to them)
Thanks for reaching out and sorry you are unable to get into your Klaviyo account. Can you fill out the account access form here? https://help.klaviyo.com/hc/en-us/requests/new
Die App ist sehr umfangreich und funktioniert sehr gut.
Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)
Everything got fixed an I still love the app. Thanks for your support. Thanks for the app. 1000000000
Thank you for your feedback and for sharing your concerns.
If you set up a new account for your new store, you do get email and chat support for 60 days. In addition, we encourage you to make use of the following resources, which are available to all customers on our free plan at all times:
Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice. https://community.klaviyo.com/
Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account. https://help.klaviyo.com/hc/en-us
Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills. https://academy.klaviyo.com/
Great platform and the support staff are amazing
Thanks for you review and for working with Klaviyo!
A fast and detailed feedback on my question regarding the trigger in a flow.
Thanks to the Klaviyo team!
Great to hear and thanks for the review!
good as
After spending days trying to get Klaviyo to work for me with very little customer support, I called it and decided to give Omnisend a try.
The only thing I'm upset about is the time I wasted with Klaviyo.
Onmisend customer service is top notch and I had everything up and running in no time.
I can’t get the flows to work properly. I have been trying to get a hold of customer service for weeks now. Still no answer.
Thanks for the feedback! I'm sorry to hear that you are having trouble connecting with our support team. Our records show that there have been responses to your questions, is it possible they have gone into your spam folder?
I am extraordinarily dissatisfied with the service provided by this company. Despite their great software, the team running it cannot keep up with the company's rapid growth. When we attempted to test out the system, a minor glitch caused our account to become locked. I have sent multiple emails to the company, but I am still waiting for someone to respond. They claim that our account is locked to allow other customers to use the service, but I believe they are overwhelmed and unable to handle the volume of customers they have. This experience has left me with the impression that this company is unreliable.