Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, seamless Shopify integration, and robust features like an intuitive email builder, segmentation, and automated flows. Many have reported significant sales increases, with some noting a 30% boost from sign-up incentives and newsletters. The app's customer support is praised for its quick response and problem-solving abilities. Merchants also value the detailed analytics tools for improving marketing strategies, the SMS feature, and the training resources for beginners. Despite the cost, many believe the return on investment justifies the price.

Edited January 30, 2024

I love the customer support! They are fast, helpful, and easy to understand. I always get the answers I need ASAP. Highly recommend for new email users and seasoned ones!

Shepherd's Fashions
Canada
Almost 3 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
About 3 years using the app
October 26, 2020

Fantastic app and love the integration with Shopify. Makes all the work a lot easier. Love that they also offer a good portion free to get started.

Nettimport.no AS
Norway
Almost 3 years using the app
February 12, 2021

Love using Klaviyo's email service! Great templates and very easy to set up and integrate my existing customer list. I recommend!

Weird Friends Club
United States
Almost 3 years using the app
April 26, 2019

SO MUCH BETTER THAN MAIL CHIMP! The fact that they have created templates with built in menu bars sells itself! You have to pay a developer to create templates like this for mail chimp! I am so excited to use this!

MagTrim Designs LLC
United States
Almost 3 years using the app
October 9, 2015

Works great and has many useful tools for newsletter execution! Integration with shopify is very in depth.

Ivy Hosiery
United States
Almost 3 years using the app
November 17, 2020

Blown away! Lover this! I have other email systems I use, but the integration with Shopify makes it my choice!

Always Bright Eyes
United States
Almost 3 years using the app
October 29, 2018

Excellent integration, I don't care much about cancelation because app is free and I need it to run sale promotions

CaffeJanus
United States
Almost 3 years using the app
Edited December 21, 2022

The most useful App for our Shopify store! Fast customer service. Reliable products. Frequent free customer education webinars (very helpful). Seamless integration with Shopify. Klaviyo is the most valuable App our Shopify store has subscribed.

We also invested a bit on Google and Meta marketing campaigns, but we have found Google and Meta difficult to navigate and campaigns complicated to manage. The worst is when we need help with Meta or Google, it is impossible to find a real person to talk to. On the contrary, working with Klaviyo's email compaign is direct and effective.

Klaviyo so far is the biggest bang for the buck for our marketing needs. Highly recommend!

JoJo Learning
United States
Almost 3 years using the app
Edited June 5, 2019

I started out by paying a consultant to create a full email funnel, though I basically used nothing that she made. I dedicated a week to getting to know Klaviyo and found that it's pretty easy to use and to set-up. Still early days but I'm very impressed!

CAMIXA
Australia
Almost 3 years using the app