Klaviyo: Marketing Automation

Klaviyo: Marketing Automation

by Klaviyo

Marketing software built for creating customer experiences

Overall rating
4.4 of 5 stars
Based on 575 reviews

  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

21 - 30 of 56 reviews

Murder Mystery 2 Merch

I have purchased an upgraded plan of this app since I have 5k subs and after hours of creating a campaign the app said that my account got disabled and is under a review. They are closed on a weekend so there is no way to contact them. Very disappointed...

BabyOuf

Please be aware. It is very hard to cancel account. App DOES NOT give you an easy cancellation option!

Amurrosee

a waste of time I will not recommend ever! after I worked on all the emails and they were LiVE next day when I logged NOTHIS WAS there how is this possible? and support? no support !

Ovcio

Advantage: easily integrate with Shopify.
Disadvantages:
1. This app is way more expensive than other marketing automation apps.
2. The app will send the "Subscription confirmation" email instead of the emails you configured to send. If you wanna disable the "Confirmation" option, you have to upgrade. And there is no information about this which wasted tons of my time to investigate my email marketing problem.

Really Awesome Stuff

Klaviyo is arguably the most advanced email marketing tool for shopify owners. However, it is not perfect. Actually, far from it. It is incredibly buggy and "lazy". For example, when you update an email in a flow (automation), you cannot back-propagate previous customers if you have used dynamic discount code in the flow. Solution? The tech support told me to "remove the code, back-propagate and the re-insert the code". So this expensive software cannot automate such a tedious, non-high-intelligence-required but error-prone-if-done-by-human action?! This is the most incredibly lazy piece of software! And this is only one out of many examples. But until competitors catch up in functionality, I'm stuck with it. *hint hint, competitors, hurry up!

Dream A Pillow

I tried to upgrade my account to allow a list of over 2000 subscribers. They charged me $125 and did not upgrade my account at all!

Ms Soignée

Used to be good but now the emails they sent out during my campaigns keep getting bounced for no good reason - one of which is my personal email and another my friend’s email. Tried to send a campaign just to my email add and I don’t receive it at all. And no it’s not in my junk box either. Ridiculous if that’s the primary function of this app.

fitnesslvg

THE WORTH APP I NEVER SEEN.jzdfnuazfbuazbfiazbfuzfbuzbfuiazvbfuybaefuibefuibeayubefyubefope,fo,efeog,e,goze,g

Bangili

Worst customer service ever.
Besides, my campaigns get a better open rate and wayyyyy better revenue when sent from MailChimp, which is way cheaper.
100% overrated. Don’t waste your time or money.

Waikeree

Just got this app and was looking forward to setting it up.
About 30 minutes in I get this: "Your account is disabled".
They'll get back to me within 1 business day.

What? Why? The hell did I do wrong? How am I supposed to evaluate your product when you literally ban me within the hour of using it?

Hell of a first impression lemme tell you that.