Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust email marketing features, including an intuitive email builder, powerful segmentation, and automated flows. They appreciate the user-friendly interface, seamless integration with Shopify, and advanced analytics tools. The app's customer support is often praised for its quick and knowledgeable help. Additional features like SMS and training resources are also valued. Many merchants report significant sales increases after using the app, attributing this to its powerful marketing tools.

May 27, 2020

I migrated over from MailChimp. The flows alone make Klaviyo more than worth the cost. Love the easy migration and integration with my shop.

Canard Labs
United States
Over 4 years using the app
July 23, 2021

We started using Klaviyo in 2017 a few months after we opened our store, John's Crazy Socks, and it has been an essential tool ever since. We are committed to building a community with our customers and making personal connections; Klaviyo supports both objectives. t has helped grow from near zero to a 8 figure company. As we have grown, we have seen Klaviyo continually improve its offerings, taking advantage of new technology and changes in the marketplace. And their support has been terrific throughout. We consider Klaviyo to be an essential partner in our buienss.

John's Crazy Socks
United States
Over 4 years using the app
November 29, 2019

Our Rickshaw Journey store (www.rickshawjourney.com) is being transformed by the send-ability of emails, wide array of templates, and tons of analytical dat and segmentation of Klaviyo - great training support, lots of folks who can help you to get going. Loving the process and trusting for great re$ult$!

Rickshaw Journey
United States
Over 4 years using the app
October 14, 2022

Klaviyo is the best email platform for store owners. The investment in Klaviyo is the best ROI for a marketer.

Masterpiece By Numbers
United States
Over 4 years using the app
Edited February 23, 2023

Klaviyo is hands down the best email platform out there so join the party people and start making some cool content for your subscribers and grow that list.

Freedomravewear
United States
Over 4 years using the app
September 5, 2019

Are you sending any emails og advertising anything online? Then Klaviyo is a No-brainer. The data you can get from Klaviyo and the easy ways to segment your list is amazing. Think about taking your best customers who bought product X on and have purchased overall for more then Y$ and opted in through some funnel step.. Export this to FB make lookalike Audience to sell similar product that is a slow seller... and you've got a winner. The data and automation is NEXt level in Klaviyo. I thought it was expansive but after having used it.. it is a tool that makes you money if you give it time and study it

Vefsjoppan
Iceland
Over 4 years using the app
August 14, 2018

Love, Love, Love these guys. And their product.

Every couple of weeks when I log on to schedule a few campaigns and tweak some email flows, they come up with great, new feautures.

So far, these changes have helped and made my life a lot easier.

And they also generated more revenue, which doesn't hurt either.

What I like most about them is that they listen to their customers.

When you do a Live webinar with them, and you ask some questions, they (together with you) come up with new product ideas which they deliver to the product team right after the call.

If only more apps and people could be like them!

Alive Boutique
United Kingdom
Over 4 years using the app
April 9, 2018

This app is the bees knees. I can't think of anything more than offering more employee functionality for other users.

Geeky apparel store:

https://threadiverseapparel.com/

Threadiverse
United States
Over 4 years using the app
November 26, 2020

Thank you Klaviyo! I just started my business, and I am able to create different segments and lists. They make it very easy to use. Awesome technical support too.

Wellness Surge
United States
Over 4 years using the app
June 21, 2017

Just getting started with the new store but love the support. Team is knowledgable and helpful with walking me through since I'm not so technical. Thanks guys!

Hamilton Perkins Collection
United States
Over 4 years using the app