Reviews (2,981)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 16, 2024

We've been using Klaviyo for some time, and the customer support we received has been excellent. Thank you!

Cana Capri
United States
About 4 years using the app
September 4, 2024

good

Plukkselv.no
Norway
About 2 years using the app
June 25, 2024

I love that I can see all the reviews, pictures, etc. Very good experience.

Earring Kulture
United States
5 months using the app
June 23, 2024

My email photos are broken, and the emails look like a joke on the free plan. You get what you pay for. When I tried to upgrade, the least expensive plan I can purchase is $350 a month!!! What a joke. First of all, my niche does not do well with email marketing; I need minimal emails, but I need to them to be professional. Klaviyo emails ruin my credibility. Can't get any customer service because I refuse to pay $350!

PF Wonder Salve
United States
Over 1 year using the app
October 1, 2024

Easy and simple to use

Ae Botanicals
New Zealand
6 months using the app
September 9, 2024

Very smooth, lots of info out there on making the most of this platform

Studio Trame
Canada
26 minutes using the app
July 17, 2024

Great product that’s boosting my revenue. It mangles it a breeze and it’s the best my emails have ever looked!

Plant and Heal
United States
5 months using the app
July 15, 2024

Thank you for resolving my concerns Alexa. You've been great help.

Yodoole
Australia
Over 1 year using the app
Edited September 3, 2024

Love it!

DILMUN
Mexico
Over 4 years using the app
Klaviyo replied August 5, 2024

Thank you for the 5 star rating!

July 21, 2024

Easy to setup and comes with a free plan

Mode Manor
United Kingdom
3 months using the app