Reviews (3,258)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
Refine
-
By rating
Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!
Great app. Does everything needed and MORE that we have yet to learn about!
I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.
Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.
I've enjoyed using Klaviyo. I have seen growth in our sales using it. They also do weekly classes about using their platform which has been very helpful.
Thank you so much for the 5-star review. We are very happy to hear you are enjoying the weekly webinars and academy.
Klaviyo is an excellent and indispensable piece of marketing software. It's so powerful and flexible. It falls down ever so slightly on very very fringe use cases but in 99% of instances, it has EVERYTHING you need.
Better yet, the customer support is world class, with experts in the software endeavoring to find you a suitable solution - they really do care.
We're confident on our growth thanks to klaviyo supporting us so well.
Give it a try, you won't be disappointed!
With Klaviyo, I get the job done! It's very intuitive and provides a lot of helpful information. Integration with Shopify has been excellent.
The interface and features are really impressive, so too the pricing promoted with the app-store. Once you are using it and your member numbers get over a few thousand, the costs skyrocket. Then if you uninstall it, beware. The pop-up windows for my newsletter sign-up remain. Shopify could not assist and referred me to Klayvio. This problem is still yet to be resolved and creating a horrible user experience. I think if someone uninstalls it should be a clear and clean removal and not this level of entanglement and impact on users. I regret signing up in the first place.
Chris was the most helpful person in setting up a new flow. Helped me walk through each step and provided guidance throughout the process. Thank you, Chris!
I've used Klaviyo for several years now and continue to appreciate their service. Layout is intuitive, features are great, and Customer Support team is amazing.
Thank you so much "Sanrio", we strive to make an awesome APP.
We've been using Klaviyo for some time, and the customer support we received has been excellent. Thank you!