Overall rating Based on 723 reviews
We're having a great experience with Klaviyo so far! Amazingly fast customer service, easy to use backend & powerful analytics. Couldn't recommend it more!
Klaviyo is incredible. It's completely redone the way we communicate with our customers while saving us time with their automated system. We use Klaviyo to send our customers newsletters which we schedule in advance, automatically send our customers a discount code after they sign up, automatically follow up with our new customers after their first purchase, & to regain the attention of older customers who haven't visited us in awhile. It only took us 5 minutes to migrate from Mailchimp. We were also able to get rid of our abandon cart & lightbox apps. Klaviyo is an all-in-one lifesaver. Easy to use, well designed platform, & thorough analytics. My favorite part is that we can see all of the exact actions of our customers in real time. Support responds within minutes rather you need help in the afternoon or the middle of the night (Ed is awesome). Worth every penny.
Great service and even better support!
We've been flying a bit by the seat of our pants with our launch but everyday we are finding Klaviyo to be invaluable for our business and more importantly, for our customers!
Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!
Excellent tool. Excellent support team. I strongly recommend it!
We couldn't be happier with Klaviyo since we migrated from Mailchimp. It's truly built for Shopify - it's incredibly easy to identify relevant subsets of our customer base to send highly personalized emails. Their support is also top notch.
Klaviyo makes it incredibly easy to target the exact customers we are trying to reach - it's easy to use and has way more useful features than mailchimp. Incredible support staff and we've seen a dramatic increase in revenue from our email campaigns. I highly recommend Klaviyo for e-commerce sites of any size.
Very robust and easy to use email tool. We were able to get up and running with a number of different emails in a matter of a few days. The direct Shopify integration is huge and makes it so much easier to design templates, see what's going on in your store and control email delivery. Support was also very responsive and extremely helpful.
Will definitely continue to use and recommend to everyone.
I was a little skeptical at first glance because of the price tag of Klaviyo, but do yourself a favor and spend the time to check out this Email Service and Analytic's Provider. The ability to trigger emails based off of Shopify events is invaluable. If you set up the right Auto-Responders, you will be making much more money then you are spending with Klaviyo.
A big plus is the support at Klaviyo is top notch. They will spend the time and walk you through industry best practices and make sure you are fine tuned with your campaigns.
Fortified Bicycle Alliance
Hands-down the best email marketing software we've ever used. Klaviyo not only makes the user experience simple enough for anyone in our company to use, but the analytics have allowed us to make decisions that increase our revenue immediately. If you haven't started using this yet, you are leaving money on the table.