Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

October 17, 2022

We made the switch to Klaviyo last year and haven't looked back since. It's got absolutely everything we need and it's much easier to use than our previous email service. On top of the standard email marketing tools, the analytics, customer service and trainings are all super helpful. Very glad we made the switch.

MINUS-8
United States
Over 1 year using the app
March 14, 2023

A truly amazing product that works really well and has a lot of features! They also have great people to work with!

Gussys Gut
United States
Over 1 year using the app
October 16, 2022

I use klaviyo app for may marketing emails and is the best for my business, only with Klaviyo 50x ROI from email in one month, Thank you Klaviyo Team

Trend4us
United States
Over 1 year using the app
November 15, 2020

This is a truly amazing service. The intelligence and connectivity is outstanding. This is one of the no-brainer choices. It is a generous plan that allows you to work with the service until you are over 250 subscribers. Odd review that gave 3 stars for that .. there is always someone I guess.

Naturally Boosted
United Kingdom
Over 1 year using the app
August 26, 2014

You know when you just use an app and you fall in love with it. This is happening right now.

A fantastic app that gives you all the analytics you need from e-mails you sent out.

We are using Auto emails to recover customers that have not purchased in 3 months, offer discount to customers who purchased a sample but not a full product, recover abandoned carts. But this is real flexible and you could set up auto emails for anything and give the system rules.

9/10, we need to use it for a month or so to award it 10/10

PureChimp
United States
Over 1 year using the app
October 14, 2022

Easy to use and really helped skyrocket my business. If you aren't doing email marketing you should- and it should be with Klayvio!

Haute Shore
United States
Over 1 year using the app
May 30, 2020

If you want to do anything with ecommerce, Klaviyo is #2 tool after your website platform. This is the tool for keeping good relationship with your customers and being able to segment them any way you can think of. Example if you have only one size left in your garment stock you can segment those who bought this size and send them amazing offer so you can get rid of this extra stock. Few words can not describe the necessity of Klaviyo

Gourmet
Iceland
Over 1 year using the app
October 29, 2015

I have been marketing online for over 10 years. And I can honestly say without a doubt that Klaviyo is one of the best email marketing and client management systems I have ever used... Great Work.

Baznian
Australia
Over 1 year using the app
November 14, 2018

Klaviyo is a must have for Shopify stores. They make email marketing incredibly easy and efficient. Segments and lists are easy to create and we love that they automatically sync with FB audiences

Better Way Health
United States
Over 1 year using the app
June 28, 2018

Absolutely love Klaviyo! I've been using this platform for a few years now. The functionality and features are everything you could ask for. I've also had great conversations with the Klaviyo team on scaling my email list and performance. They've always been super helpful and our email campaigns are doing great! Highly recommend.

Legendsocks Com
United States
Over 1 year using the app