Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

March 29, 2024

Platform is awesome, and the support is very helpful.

Online Adult Store | ThatMood
United States
9 months using the app
Klaviyo replied April 3, 2024

We couldn't agree more.

March 22, 2024

Klayviyo's support team is very helpful, and they are a force that has grown immenly.

Vellum Wellness
Canada
Over 3 years using the app
March 20, 2024

Super application, je le recommande !

Matutina-Chic
France
11 months using the app
December 19, 2023

Klaviyo is the best, hands down!! We've tried a few, and this one facilities all of our needs. Their Customer Service is fantastic and there are so many ways to learn new things through their resources and classes. Best email marketing + sms in all of the land!!!!!!! Aurora from the CS team is 10/10!

Proven Winners Direct
United States
Almost 2 years using the app
January 2, 2024

The Klaviyo support team is the BEST support I have ever had for any app - EVER. The wait time is pretty much non-existent and the advisors have always been a massive help. They are extremely knowledgeable in their services and offerings. I spoke to Margot and they were incredibly helpful. 10/10!

Nature's Magick
Australia
Almost 2 years using the app
April 17, 2024

Loving this app so far! And the Klaviyo experts are extremely helpful.

Elite Styles Boutique
United States
About 1 year using the app
April 15, 2024

Amazingly simple and efficient system

Outrank Brand
United States
Over 1 year using the app
December 21, 2023

Been sending emails with Klaviyo for years and just recently added SMS. Their on-boarding team for SMS was fantastic - thank you Ashley and Savannah! Looking forward to seeing the same great SMS results.

GladGirl
United States
Almost 2 years using the app
March 4, 2024

Klaviyo is a must for email flows & subscription sign ups…. Customer service is excellent if you are on the upgraded package

Pure Derma London
United Kingdom
5 months using the app
January 10, 2024

Very awesome! Maura helped me work through a ton of stuff. Everything is working great now!

Clothes Pin Corral/SPIN ME
United States
10 months using the app
Klaviyo replied January 23, 2024

Thank you for your positive feedback! We must say, we do have a great Support Team! We are glad Maura provided awesome assistance, helping you resolve various issues. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your support!