Reviews (3,258)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

February 23, 2025

Best service

GYMATHLETE
Sweden
Over 2 years using the app
Klaviyo replied February 25, 2025

Thank you for your positive review - we're so glad you've had a positive experience so far!

May 3, 2024

So I had some issues linking my Klaviyo account to my Shopify store. Couldn't work it out so I reached out to Klaviyo's support team and spoke online to a really helpful chap called Larry. With his help, I finally got there. But I really couldn't have done it without Larry's guidance. If only all customer support was as good as this! Fantastic job! Thank you, Larry; thank you, Klaviyo.

Rupert Colley Books
United Kingdom
5 months using the app
February 23, 2025

good

Mutyara Beauty
Malaysia
Over 2 years using the app
Klaviyo replied February 25, 2025

Thank you for the 5 stars! ⭐

June 19, 2024

Klaviyo just makes things so simple. For email campaigns and sign up forms, this is a very good app. User interface is very simple and feature rich. Loving it so far !!

Scentational
United States
6 months using the app
June 25, 2024

I love that I can see all the reviews, pictures, etc. Very good experience.

Earring Kulture
United States
5 months using the app
July 11, 2024

Klavijo has made integrating email marketing campaigns with my shopify store so easy.

Janet's Craft Corner
United States
5 months using the app
July 9, 2024

Must-have app for Email & SMS marketing! It helps us generate 16% of revenue per month

Taffl Paris
United States
5 months using the app
September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
September 11, 2024

Great way to remarket.

Glow Lighting
United Kingdom
11 months using the app
May 23, 2024

Deb is the best and supportive servicer, help me survive ,always offer solutions based on loom at fist time, and every single step is effective!!! If you are shopify users, please they are professional problem solver! Build your business with them

Wearable Healer
United States
2 months using the app