Reviews (3,258)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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We love Klaviyo because of their great support, they are so helpful and Tom helped me within a minutes to understand what to do, and how to create a flow.
Klaviyo is just great, and we can recommend them 100%
We are satisfied from day one.
Aspegren Denmark
awesome platform
I've been using Klaviyo for a month and I love it.
The developers seem to have managed to build something that is very flexible with a lot of functionality, yet very simple to use, well done!
Also the support is amazing!
Really can't fault it :)
EDIT: I spoke with Hayley today, she was really friendly and helpful, thank you!
My email photos are broken, and the emails look like a joke on the free plan. You get what you pay for. When I tried to upgrade, the least expensive plan I can purchase is $350 a month!!! What a joke. First of all, my niche does not do well with email marketing; I need minimal emails, but I need to them to be professional. Klaviyo emails ruin my credibility. Can't get any customer service because I refuse to pay $350!
This is basically the must have for increasing ROI and great customer service with campaigns that work.
I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!
great service, and software, little complex but powerful stuff. I would def recommend
I love Klaviyo as they are able to provide top quality email flows that help get back old customers. Highly recommend for scaling my business.
Klaviyo has become an integral component of our marketing mix. It integrates well with our broader tech stack, support is awesome and the versatility in building flows by aggregating niche data is great. We love the AI tool which builds technical flow queries based on natural language inputs.
Makes sharing new products SO easy, seamlessly integrates with Shopify, and adds revenue while you sleep when you set up flows. SO amazing! Klaviyo is a business game changer.
"Revenue while you sleep", we love to read that. Thank you for the 5-star review.