Reviews (3,261)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
September 11, 2024

Great way to remarket.

Glow Lighting
United Kingdom
11 months using the app
September 4, 2024

awesome platform

KÄÄPÄ Mushrooms
Finland
4 months using the app
July 26, 2024

Makes sharing new products SO easy, seamlessly integrates with Shopify, and adds revenue while you sleep when you set up flows. SO amazing! Klaviyo is a business game changer.

Modern Nomad Home
United States
About 1 month using the app
Klaviyo replied August 5, 2024

"Revenue while you sleep", we love to read that. Thank you for the 5-star review.

July 10, 2024

It's made a huge impact on our sales and traffic to our site.

Willow Boutique
United States
Over 1 year using the app
Klaviyo replied July 12, 2024

We love to hear this!

May 30, 2024

I love how well Klaviyo integrates with Shopify and that my shoppers get a seamless experience.

Sunni Dineen Handcrafted Design
United States
Almost 2 years using the app
July 25, 2024

Karen en Paola helped me setting up the right flows with the right metrics. They gave me detailed information and were very helpful.

La Beaumonde
Netherlands
7 months using the app
June 16, 2024

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

Hi-Lyfe
United States
Over 1 year using the app
February 12, 2025

AMAZING

VASupplies
Canada
10 minutes using the app
Klaviyo replied February 14, 2025

Thank you!! We appreciate the 5-star review!

November 26, 2024

Great templates and flows.

Rüh Essentials
United States
8 minutes using the app