Reviews (3,259)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

February 12, 2025

AMAZING

VASupplies
Canada
10 minutes using the app
Klaviyo replied February 14, 2025

Thank you!! We appreciate the 5-star review!

March 4, 2024

Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.

I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.

Big Boss Print
Hong Kong SAR
Over 1 year using the app
June 5, 2024

Such an incredibly helpful care desk.

Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.

Amazing!

Beyond Retro
United Kingdom
Over 6 years using the app
Klaviyo replied June 11, 2024

Thank you so much for this amazing review. We will make sure Marta gets to see this.

January 11, 2025

un'ottima app, fa il suo lavoro :)

Sani e Salvi
Italy
About 7 hours using the app
Klaviyo replied January 13, 2025

Grazie mille! :)

May 31, 2024

best app for email marketing. Has everything you need & more :)

Nutriland
Romania
Over 1 year using the app
April 19, 2024

Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.

Golden Brown The Label
Australia
Over 3 years using the app
Klaviyo replied April 24, 2024

We are very happy to hear this! Thank you for the review.

October 8, 2024

GREAT APP

ConsoleEntertainment™
United States
About 2 months using the app
April 22, 2024

30% of our sells come from here this is the best email mrktng tool

MineralFlow
Spain
Over 1 year using the app
Klaviyo replied April 24, 2024

We are happy to hear about your success and thank you for the great review.

April 1, 2024

Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!

Freshly Picked
United States
Almost 8 years using the app
Klaviyo replied April 3, 2024

Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.

January 21, 2025

great

Chester Cannabis Co.
United States
About 1 hour using the app
Klaviyo replied January 23, 2025

Thanks for the 5-star review!