Reviews (3,260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Excelente App de Email Marketing & SMS.
Bueno, Bonito, Barato
I would highly recommend Klaviyo. The support and chat services are phenomenal.
The support person that assisted me today was top notch. He was able to answer all my questions in record time.
Thank You
Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted.
The app is difficult to remove and customer service is bad.
Thank you for sharing your experience. We apologize for the difficulties you encountered and the delays in resolving the issue. Your feedback is important to us, and we're actively working to improve. Please reach out to us directly if you need any further assistance.
The different flows offered can expand businesses with minimum efforts. The training offered is very valuable. I'm learning and expanding all the time.
Very extensive and customisable features. Great and responsive support! We don't use it to it's full potential but are more than happy with it.
woom bikes Romania
Klaviyo is the best Email Marketing App I have experience. 30% increase in sales since I started 6-months ago.
Far easier to use and better value than MailChimp. Highly recommend
Good
Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!
great app really easy to use