Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

April 24, 2019

Everything that I had to think of with previous companies are already done in Klaviyo! Certainly makes the process a lot easier!

Journi
South Africa
About 1 year using the app
November 25, 2021

So far it's much easier to use than MailChimp and I am enjoying playing with the various features. I was recommended to use it by a friend and am very happy with it.

Style House Cosmetics
United States
About 1 year using the app
November 15, 2018

So far, so good. Very easy to use. I like what you get for the incredible price point. This is so much smoother than my other CRM.

Le Creatif Linen
United States
About 1 year using the app
June 22, 2021

The app has really helped me recover some abandoned carts, easy to set up flows, a must have from day one

Home Steel Deco
South Africa
About 1 year using the app
January 26, 2019

So far so good. I am a first time user and have yet to publish my store but the setup process for this app has been seamless.

Misc. Drawer
United States
About 1 year using the app
Edited May 25, 2016

Klaviyo offers the ability to easily expand the elements of your brand into easy to read emails. It is functional, and the app with the daily updates is fantastic! I have needed their customer service on several occasions, and I had a real person who gave me REAL info, fast! I even needed them to write a snippet of code for me up upload to a landing page link that wasn't working. Thanks Klaviyo!

Little Cutees
Canada
12 months using the app
June 2, 2016

So far im really excited about this app and its benefits to what it offers my business. Cant wait to get my site live so i can start making a lot of money with this jem.

All Pets Unlimited
United States
12 months using the app
July 16, 2019

Just started my Shopify business, using Klaviyo is easy and powerful! Coming from a software development background, I appreciate so many conditional options..

BLKCURRANT
Canada
12 months using the app
July 2, 2019

Easy to use and has lots of great ideas. I use it free for the first month. I decided to go on with them

Chic for Chic
United Kingdom
12 months using the app
May 19, 2021

I would never use Shopify without it. Once you get in the right way of thinking and using Klaviyo, there's no going back.

Knives Et Cetera
United States
12 months using the app