Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

January 10, 2024

Very awesome! Maura helped me work through a ton of stuff. Everything is working great now!

Clothes Pin Corral/SPIN ME
United States
10 months using the app
Klaviyo replied January 23, 2024

Thank you for your positive feedback! We must say, we do have a great Support Team! We are glad Maura provided awesome assistance, helping you resolve various issues. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your support!

February 27, 2024

Their support is state of the art. Hayley was great

SportStylez
United States
About 3 years using the app
March 21, 2024

Très bien pour la gestion d'email et faire grossier sa mailing list.
Les modules sont bien structurés et l'aide en ligne est assez fournie

Saison des Pluies
France
10 months using the app
April 18, 2024

Wow Thanks to Jono C, i was able to do all the setup on my own because this guy was expert at showing me what to do.
would give this service 5 stars easy

Leafine
Israel
About 21 hours using the app
Klaviyo replied April 24, 2024

Hey there, thank you for the 5-starts. Will make sure Jono see this!

February 13, 2024

Fantastic email marketing software!

Harry and Kit
Australia
Almost 3 years using the app
Klaviyo replied February 21, 2024

We think so too! Thank you for the 5-star review.

December 18, 2023

Amazing customer service! Solved my problem and Deb made a video on the spot, to show me what I needed to fix to solve my issue. Well done!

Fun Learn Grow Co.
United States
Almost 3 years using the app
January 13, 2024

A must-have tool that helps with customer connection and the building of customer loyalty

Scrapbook Fantasies
Australia
About 1 year using the app
Klaviyo replied January 23, 2024

We very much agree. Thank you for the review!

January 27, 2024

Amazing email marketing software
Make all marketing super easy and smart

vikingsly
Israel
3 months using the app
Klaviyo replied January 30, 2024

We agree, and thank you for the review!

January 9, 2024

Using Klavyio since years and the features and support is absolutely great. A big recommendation!

Beyond Nutrition
Luxembourg
Over 3 years using the app
Klaviyo replied January 11, 2024

Thanks for being a loyal Klaviyo user! Your big recommendation means a lot to us!

December 12, 2023

Best support in the game. Klaviyo support is always there, always trying their best to help you out. They're SUPER competent and it feels like you're talking to actual humans rather than robots. The amount of times I got quick help solving my issues is priceless. I cannot praise the support enough, honestly.

Awesome Maps
Germany
Over 3 years using the app