Reviews (3,262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Thank you for resolving my concerns Alexa. You've been great help.
bra
Excellent Email Marketing. The email builder is so easy and looks awesome
Hey there, thank you for the review. Will make sure our product team hears this.
El mejor software the Marketing & SMS para trabajar con Shopify. Atención al cliente de diez. Impecable.
Its asset person must have, it builds long term with the audience
We agree, if you use Shopify, Klaviyo is a must have!
The interface is very easy to navigate and the customer service was very quick, I'm quite impressed so far.
As a struggling small business , I thought Klaviyo was the answer! But instead it created a whole load of new problems. I have a mailing list of 70,000 subscribers which I have built up over 20 years however only about 3000 are actually active - a lot of spam , Amazon and inactive emails!
Klaviyo took £500 for this immediately, it was “imperative” I sign up with them before 1st but it took them over a week to contact me to “onboard” & only then it we because I hassled them!
They then decide I needed to pay them a further £500 because their system changed or some nonsense! I have zero faith in this company, a total scam and rip off to a small business. Zero guidance , all about taking the money! Do not trust in the slightest. Have now reported them to my bank.
Very upset!
Hello, thank you for writing a review about your experience. I'm sorry to hear about the frustrations you've described. Please could you drop a line at feedback@klaviyo.com so we can look into this matter?
Amazing tool and highly recommend!
Tom C very helpful and patient, working with me to troubleshoot problem we had.
Glad Tom was able to help with the issue you were having. Thank you for the amazing review.
AMAZING customer support! And very easy to use.