Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

September 13, 2019

This is so much better than mailchimp! I use it a lot and get great results - I used the free version for a while - but was soon convinced the pretty heavy price plans were worth it!

www.remixd.co.uk
United Kingdom
9 months using the app
November 9, 2018

This app is so powerful, still learning all of the features, but so far I love the built in Flows for abandoned carts, retargeting, win backs. Love the drag and drop nature of creating your own templates and email campaigns. We started out on the free plan and just upgraded to $25 plan for up to 500 users. I love the fact that Klaviyo has the different billing options instead of being locked in to a super expensive rate we are not quite ready for.

Your Spirit Flow
United States
9 months using the app
December 14, 2020

I love Klaviyo and I especially love the personal service they provide. Highly recommend if you are serious about your email marketing.

ISH Spirits
Denmark
9 months using the app
July 16, 2015

Excellent quality app. I really like the customization options and creating campaigns is easy. Still getting the hang of "flows" but so far so good. I haven't had to contact support yet (which is a good thing). One of the only things I'd like to see is being able to customize the pop up with a custom image. Other than that, very pleased thus far.

Msscguitar
United States
9 months using the app
July 12, 2021

It AMazing experience so far with klaviyo. The emails presets are great and they provide so much information on how to make sales!

SNATCHED
United States
9 months using the app
December 9, 2020

It's a bit new for me, but I just launched a new campaign and once I learned the tricks, it went great! Keep up the good work!

Third Block Wines
United States
9 months using the app
June 1, 2020

The best email marketing app. The integration is easy, thanks to a smart sending customer is not bombarded by multiple emails. Even the price is a bit high, in the end, it's worth it. Thank you, developers, for this app, which makes our business journey much easier. ✌️

BeeChiic
Slovakia
9 months using the app
July 31, 2018

Absolutely the best email automation for Shopify. Essential!

August Uncommon Tea
United States
9 months using the app
July 4, 2020

A must have for any shopify store period! Once you get over the learning curve you can just sit back and reap the awesome benefit of klaviyo.

Kradle me
United States
9 months using the app
May 5, 2016

I like Klaviyo, my favorite part about their program is the ability to easily replace the terrible default shopify email templates with nicely designed Klaviyo emails. For me it was Klaviyo vs ActiveCampaign, I loved AC's incredible marketing automation ability, but Klaviyo offers a lot of functionality in that department too and is much easier to use. Ultimately running a successful business is all about user experience and Klaviyo's wins in that category with it's nice email templates.

Arctiq
United States
9 months using the app