Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, seamless Shopify integration, and robust features like an intuitive email builder, segmentation, and automated flows. Many have reported significant sales increases, with some noting a 30% boost from sign-up incentives and newsletters. The app's customer support is praised for its quick response and problem-solving abilities. Merchants also value the detailed analytics tools for improving marketing strategies, the SMS feature, and the training resources for beginners. Despite the cost, many believe the return on investment justifies the price.

Edited July 23, 2020

It's such a good app with so many free features that were a game changer for my business! Its easy to use and I couldnt recommend it more!

Dressed by Danielle
United States
8 months using the app
October 15, 2015

If you're not using Klaviyo for your Shopify store, you should switch right away. The ease of interfacing with Shopify and the ability to combine products from your store in your email (for example, in the abandoned cart sequence/flow) makes a huge difference and is a feature that's not offered with traditional Auto Responders. Also, the support is fantastic. Neil rocks! I highly recommend it.

Urban Expressions
United States
8 months using the app
April 21, 2019

Super simple but leaves you looking like a marketing guru. The integration of smart strategy is huge and take a lot of the thinking out of it. Only email platform to use in my opinion.

Mountain Moverz
United States
8 months using the app
December 14, 2019

the best app for email marketing - i would defenatly recommed. Hopefully it can integrate with more apps in the future.

Alvve
United Kingdom
8 months using the app
December 19, 2018

This app helps a lot to me. I can manage contacts and send my newsletter.
Other similar apps are not suitable for marketing. This one is Recommended!

amazonetworks
United States
8 months using the app
August 22, 2020

So far so good, I LOVE this way better than MailChimp...no shade. As a solo entrepreneur this is making email marketing so much easier for me!

Zenwick Co.
United States
8 months using the app
November 26, 2019

I rarely (if ever) leave reviews, however the Klaviyo platform has really impressed me. We switched from Mailchimp nearly 12 months ago and have never looked back. Mailchimp is great if you are just getting started, however Klaviyo offers unrivalled levels of customisation, targeting and granularity. I have yet to find something I am unable to do via Klaviyo. When using Mailchimp I was always held back by the system, whereas when using Klaviyo I am only held back by my creativity or lack of skills (which the Klaviyo support is very useful for!).

Happy Linen Company
United Kingdom
8 months using the app
September 17, 2021

We have loved our experience with Klaviyo so far. Their account specialists have been really helpful with onboarding and strategy, and the integrations with other platforms and smart services have been great. Highly recommend.

Rusted Orange Craftworks Co.
United States
8 months using the app
September 4, 2018

Klaviyo is the best email marketing tool for shopify ! No doubt about this !

Thecoconutt
France
8 months using the app
September 30, 2021

Great marketing automation tool. Have set up all kinds of automations for our Canadian customers whom we want to segment from our US customers. Would rate 6 stars if I can.

Treats Happen Canada
Canada
8 months using the app