Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, seamless Shopify integration, and robust features like an intuitive email builder, segmentation, and automated flows. Many have reported significant sales increases, with some noting a 30% boost from sign-up incentives and newsletters. The app's customer support is praised for its quick response and problem-solving abilities. Merchants also value the detailed analytics tools for improving marketing strategies, the SMS feature, and the training resources for beginners. Despite the cost, many believe the return on investment justifies the price.

May 15, 2019

I see a lot of people giving one star lately and I can't understand why. Their service is perfect for e-commerce. You can do everything you need and the support is great. I've never had any issues and I've been using it a lot in the past 2-3 months. The price is worth it if you plan to leverage your list and optimize email marketing for your business. If you want to send basic emails, then you'd probably want to stick with the cheapest alternatives.

Wat Crate
United Kingdom
7 months using the app
June 29, 2021

Just set up my 1st workflow and campaign from the templates. I'm rocking and rolling and loving it!

Belajack
United States
7 months using the app
August 23, 2021

Used this app to create my first email campaign and it was so easy to use. I love the simplicity of the app and the drag and drop system.

Body Shift Beads
United States
7 months using the app
February 1, 2016

I have tested quite a few entry level email platforms (Mail Chimp, AWeber, Convertkit) and I've finally found the one I was looking for with Klaviyo. If email is going to be involved in your marketing strategy (if it isn't then you are literally leaving money on the table) then Klaviyo is the one.

If you just want to collect emails to send out the odd newsletter about a new product then in all honesty you should save your money and go with Mail Chimp.

If you want to collect information from your customers, learn from them, segment them, create incredibly well targeted marketing campaigns, and give your customers the best personal experience possible then you need Klaviyo.

It costs more but it's completely worth it.

The only source of traffic you actually own is your email list. Don't underestimate it.

Paleo Papeo
Spain
7 months using the app
January 8, 2020

This app is a must. It is so user friendly. Just launched my first campaign, looking forward to see RESULTS!!

Simply Classy Clothing
United States
7 months using the app
February 28, 2019

This app is really amazing! The UI is simple and easy to use. Much better than other email campaign apps.

Laffloral
China
7 months using the app
June 19, 2022

Really helpful in providing a quality email to customers and targets as well as transparency of customers and targets engaging. Easy to use. I use it often.

Clean Energy
United States
7 months using the app
June 30, 2018

Love Klaviyo! Best autoresponder I have ever used. Very flexible and user friendly!

Hustle For My Kids
United States
7 months using the app
December 12, 2020

Starting off as a new online business owner, I was surprised to see that there are not that many ways to create a tasteful and meaningful "Thank you for your purchase" email. So I was so excited when I found Klaviyo. It has everything you need and is super easy to use. I will definitely be using this for all of my email campaigns!

Wine Club Clothing
United States
7 months using the app
April 20, 2021

Best Emailing App for Shopify Stores, easy set up, easy campaigns, and easy Flow Series to maximize sales.

Waist Shaper Co
United States
7 months using the app