Reviews (3,016)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

December 29, 2022

This is the worst app that I ever installed, support is terrible also, they banned my account in first seconds of installing the app..... 0 stars !

Avazyshop
United Kingdom
About 1 hour using the app
April 21, 2023

Useless app. I was completing my setup and all of a sudden I was logged out of my account and now I can`t log in and the error message says (This account is inactive). What is that? And you can`t get support by using any normal method, first you have to log in to your account, which in my case is not possible.

Buy the trend
United Kingdom
About 1 hour using the app
March 11, 2022

imbarazzante cambia le parole da solo non ti fa scrivere in senso compiuto !!!! davvero SCONSIGLIATO

Cbd Lake Farm
Italy
About 1 hour using the app
Klaviyo replied March 11, 2022

Ciao Alberto, mi dispiace tanto che tu l'abbia sperimentato. Con qualche informazione in più, sarei felice di aiutarti. Puoi inviare un'e-mail a feedback@klaviyo.com con ulteriori informazioni sul problema riscontrato? Grazie.

April 3, 2020

No es útil, no se puede configurar nada ya que hay q estarlo actualizando la pagina, no esta claro como personalizar los correos. En fin poco practica y poco amigable

BRILLANT Barcelona
Spain
About 1 hour using the app
March 14, 2021

Uninstalling it instantly. Setup gets stuck on email verification despite verifying email several times. Waste of time

The Penguin Mart
Pakistan
31 minutes using the app
February 8, 2023

I would recommend finding an alternative service , the worst app that I ever installed, Not very helpful.

trytights
Morocco
5 minutes using the app
August 25, 2019

Waste of time. App doesn't install properly. Uses Google image verification which doesn't appear to work properly. Won't allow password reset. Exceptionally frustrating experience.

Distinctive Lighting
Australia
5 minutes using the app
April 15, 2024

Been trying to get it to work for 2 days now but there is always something wrong with the popup either on mobile or desktop. Random buttons or text go missing for no reason when they are displayed in the customizer and then all of a sudden they're gone. Was planning on switching from mailchimp but nevermind!

Shoujo Lashes
Netherlands
Klaviyo replied April 24, 2024

Hello there, sorry you are going through this. Can you please open a support ticket, so one of our product experts can help you resolve this. https://www.klaviyo.com/support

November 25, 2017

Terrible. I went through all the work of setting it up, uploading my subscribers, and writing my mailout - and it didn't send, told me it was being reviewed and would take at least 24 hours, and disabled my account. The event I was promoting ends tomorrow, this is garbage.

Local Legends Apparel
Canada
November 15, 2024

My Store
United States
3 days using the app