Name: Klaviyo: Email Marketing & SMS
Brand: Klaviyo
Rating: 4 (1,649 reviews)

Highlights

Popular with businesses like yours

Based in Finland

Built for your business

Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Email and SMS marketing platform for ecommerce brands

Klaviyo is an official Shopify strategic partner. Over 65k Shopify brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting.

Klaviyo is an official Shopify strategic partner. Over 65k Shopify brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting. more

Sync all-time Shopify data––website activity, tags, catalog, coupons, and more
Build detailed audience segmentation with predictive analytics
Built-in Shopify automations like Back in Stock, Browse Abandon, and Price Drop
Get real-time revenue data per automation, campaign, segment, and channel
Send dynamic coupon codes for VIPs, delays, abandoned carts, winback, and more

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

Email/SMS campaigns + automated flows
Forms & push notifications
Segmentation & personalization
Predictive analytics & A/B testing
+ more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

All free features
No contracts or lock ins
Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

Email/SMS campaigns + automated flows
Forms & push notifications
Segmentation & personalization
Predictive analytics & A/B testing
+ more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

All free features
No contracts or lock ins
Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1649 reviews

Overall rating

4

Counts per rating level

74% of ratings are 5 stars
1.2K
8% of ratings are 4 stars
125
2% of ratings are 3 stars
37
3% of ratings are 2 stars
48
14% of ratings are 1 stars
223

December 24, 2022

Blocked my account right before Christmas. Asked them to retry my payment method and heard nothing back for 3+ days. Now I can't send any marketing over the xmas/boxing day sales. Thanks A Lot!

ULTAMODAN GLOBAL

Australia

Edited December 21, 2022

The most useful App for our Shopify store! Fast customer service. Reliable products. Frequent free customer education webinars (very helpful). Seamless integration with Shopify. Klaviyo is the most valuable App our Shopify store has subscribed.

We also invested a bit on Google and Meta marketing campaigns, but we have found Google and Meta difficult to navigate and campaigns complicated to manage. The worst is when we need help with Meta or Google, it is impossible to find a real person to talk to. On the contrary, working with Klaviyo's email compaign is direct and effective.

Klaviyo so far is the biggest bang for the buck for our marketing needs. Highly recommend!

JoJo Learning

United States

Time spent using app: Almost 3 years

December 21, 2022

Klaviyo has become a very important part of our marketing strategy through its ability to segment our customers in great detail. Customer's product choices and behaviors are all easily broken down in Klaviyo and used to better understand them. Less wasted email campaigns- getting the message to the right people. Klaviyo's extensive support library is a major plus whenever you may have questions.

General Knot & Co.

United States

Time spent using app: About 2 years

All reviews