Name: Klaviyo: Email Marketing & SMS
Brand: Klaviyo
Rating: 4 (1,644 reviews)

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Email and SMS marketing platform for ecommerce brands

Klaviyo is an official Shopify strategic partner. Over 65k Shopify brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting.

Sync all-time Shopify data––website activity, tags, catalog, coupons, and more
Build detailed audience segmentation with predictive analytics
Built-in Shopify automations like Back in Stock, Browse Abandon, and Price Drop
Get real-time revenue data per automation, campaign, segment, and channel
Send dynamic coupon codes for VIPs, delays, abandoned carts, winback, and more

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

Email/SMS campaigns + automated flows
Forms & push notifications
Segmentation & personalization
Predictive analytics & A/B testing
+ more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

All free features
No contracts or lock ins
Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

Email/SMS campaigns + automated flows
Forms & push notifications
Segmentation & personalization
Predictive analytics & A/B testing
+ more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

All free features
No contracts or lock ins
Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1644 reviews

Overall rating

4

Counts per rating level

74% of ratings are 5 stars
1.2K
8% of ratings are 4 stars
125
2% of ratings are 3 stars
37
3% of ratings are 2 stars
48
14% of ratings are 1 stars
222

December 6, 2022

If you are looking for an application for your email marketing, this is definitely a good option! Since I started working with them I have had good results in email marketing campaigns.

THE 31 NUMBER

Portugal

November 25, 2022

It's a great app for the most part, but it's very unsettling how much they have increased the price and made no changes to justify that.
Its VERY difficult to gauge how much your monthly bill will be, as they always tack on new charges. i have noticed the wait times drastically increase for customer support over the years as well.
It usually takes them a very long time to help and all they do is send you long confusing articles I really wish they didn't basically double the price.

CRYSTALS.COM

United States

Time spent using app: Over 1 year

November 17, 2022

I wasn't worried about all the reviews about their customer service and they were right. They say all the right things to get you to sign up but when things go wrong they just want you to contact support who offer little help aside from sending you to DIY fix articles.

St. Matthew's House Online Thrift

United States

Time spent using app: 3 months

All reviews