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Klaviyo: Email Marketing & SMS

Email, SMS, and more - a unified customer platform

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Key values section

Sync all your Shopify data

Get the full story on every customer that visits—what makes them click, what makes them bounce, and what makes them buy. No more guessing.

Super-specific segmentation

Send emails and SMS based on customers' latest shopping behavior, products they like, and even when they’re likely to buy next.

Self-sending messages

Dozens of built-in, fully customizable automations for welcome emails, price drop alerts, browse abandonment flows, cart reminders, & more.

App details

Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Klaviyo is a unified customer platform that gives your online brand direct ownership of your consumer data and interactions, empowering you to turn transactions with customers into productive long-term relationships—at scale. The Klaviyo database integrates seamlessly with your tech stack and gives you the full story on every customer that visits—what makes them click, what makes them bounce, and what makes them buy.

From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations. Customers feel seen, not targeted—which means no more ineffective batching and blasting. Over time, Klaviyo even reveals what works and what doesn’t, uncovering trends that help you acquire and retain new customers while inspiring existing customers to buy again. It’s all there in one intuitive place—no need to start from scratch, and no need to rely on third-party marketplaces and ad networks. With Klaviyo, it’s easy to talk to every customer like you know them, and grow your business—on your own terms.

Here's what you get:

Sync all your Shopify data with a single click

The seamless one-click ecommerce integration allows you to sync all your historical and real-time data, so you can stay on top of every interaction people have with your site.

Automations

Dozens of built-in automations are fully customizable, like welcome emails, happy birthday, or abandon cart. Each can have any mix of emails and texts. So while you’re dreaming up your next big idea, customers are automatically getting timely, actionable info.

Segmentation

Drive more sales with powerful personalization. 
Whether you’re sending a drip campaign, a transactional email, or a special holiday campaign, ultra-relevant content can help you boost engagement—and earn more revenue.

Reporting

Data is powerful—but only if you can find it, understand it, and act on it. With Klaviyo, performance is clear. Pre-built reports answer the marketing questions that matter most. Go beyond vanity metrics and understand what’s driving sales. (Really.)

Benchmarks

With Klaviyo, you get relevant, real-life benchmarks 
based on real-time data from thousands of brands. 
See how you compare to businesses of your size 
and scope, and to your overall industry. You always know what to do to improve. And often, 
Klaviyo can do it for you. Now that’s smart.

Launch date

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Facebook Advertising
  • Recharge
  • Zendesk
  • Swell Rewards
  • Smile.io
  • Aftership
Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Klaviyo is a unified customer platform that gives your online brand direct ownership of your consumer data and interactions, empowering you to turn transactions with customers into productive long-term relationships—at scale. The Klaviyo database integrates seamlessly with your tech stack and gives you the full story on every customer that visits—what makes them click, what makes them bounce, and what makes them buy.

From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations. Customers feel seen, not targeted—which means no more ineffective batching and blasting. Over time, Klaviyo even reveals what works and what doesn’t, uncovering trends that help you acquire and retain new customers while inspiring existing customers to buy again. It’s all there in one intuitive place—no need to start from scratch, and no need to rely on third-party marketplaces and ad networks. With Klaviyo, it’s easy to talk to every customer like you know them, and grow your business—on your own terms.

Here's what you get:

Sync all your Shopify data with a single click

The seamless one-click ecommerce integration allows you to sync all your historical and real-time data, so you can stay on top of every interaction people have with your site.

Automations

Dozens of built-in automations are fully customizable, like welcome emails, happy birthday, or abandon cart. Each can have any mix of emails and texts. So while you’re dreaming up your next big idea, customers are automatically getting timely, actionable info.

Segmentation

Drive more sales with powerful personalization. 
Whether you’re sending a drip campaign, a transactional email, or a special holiday campaign, ultra-relevant content can help you boost engagement—and earn more revenue.

Reporting

Data is powerful—but only if you can find it, understand it, and act on it. With Klaviyo, performance is clear. Pre-built reports answer the marketing questions that matter most. Go beyond vanity metrics and understand what’s driving sales. (Really.)

Benchmarks

With Klaviyo, you get relevant, real-life benchmarks 
based on real-time data from thousands of brands. 
See how you compare to businesses of your size 
and scope, and to your overall industry. You always know what to do to improve. And often, 
Klaviyo can do it for you. Now that’s smart.

Launch date

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Facebook Advertising
  • Recharge
  • Zendesk
  • Swell Rewards
  • Smile.io
  • Aftership

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

  • Email/SMS campaigns + automated flows
  • Forms & push notifications
  • Segmentation & personalization
  • Predictive analytics & A/B testing
  • + more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

  • All free features
  • No contracts or lock ins
  • Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 74% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Matcha Cafe Bali

    Location United Kingdom
    Time spent using app About 1 year

    We have been using Klaviyo for a while now and this app works well for us. Now it does integrate with Loox reviews too. They keep increasing prices though, hence the 4-star

  • Yoga Hero

    Location Singapore
    Time spent using app About 2 years

    Support here is the worst. We are trying to connect to Klaviyo our other shop for another country and have contacted Klaviyo at least 10 times since 2 weeks. All we get are generic replies and it seems nobody is reading our mails or helping us!!! The problem is this app haa a bug. After we try to connect another user it sends a link that is already expired the mment we click on it to confirm. Last week we waited 5 days to get another generic reply and see no interest in them actually checking the problem and helping us. This is the worst support we have experienced here on Shopify!

    Developer reply
    October 3, 2022

    Thanks for reaching out, we certainly want you to have a good experience with support. The team should be reaching out directly soon if they haven't already.

  • ichbingelb.com

    Location Germany
    Time spent using app Over 2 years

    Extreme increase in prices. It makes absolutely no sense to send email with Klaviyo anymore. You pay $500 to generate $250 in revenue. Klaviyo used to be very accommodating to customers when it wasn't. Now they just want MONEY MONEY MONEY. It's a real pity, but typical for such companies.

    Developer reply
    October 3, 2022

    Hello! We appreciate your feedback and are listening to your reviews. Our support team will be in touch to see how we can help you make the most of your Klaviyo accounts. Thanks so much!

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