Klaviyo: Email Marketing & SMS
Email, SMS, and more - a unified customer platform
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Popular with businesses in the United States
Key values section
Sync all your Shopify data
Get the full story on every customer that visits—what makes them click, what makes them bounce, and what makes them buy. No more guessing.
Super-specific segmentation
Send emails and SMS based on customers' latest shopping behavior, products they like, and even when they’re likely to buy next.
Self-sending messages
Dozens of built-in, fully customizable automations for welcome emails, price drop alerts, browse abandonment flows, cart reminders, & more.

Klaviyo: Email Marketing & SMS
Launch date
Integrates with
- Facebook Advertising
- Recharge
- Zendesk
- Swell Rewards
- Smile.io
- Aftership

Klaviyo: Email Marketing & SMS
Launch date
Integrates with
- Facebook Advertising
- Recharge
- Zendesk
- Swell Rewards
- Smile.io
- Aftership
Pricing
See all pricing optionsExternal charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free
Free to install
Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.
$20/month
Up to 500 contacts, upgrade as you grow.
SMS
$5/month
Up to 150 SMS contacts, upgrade as you grow.
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
BlueComma
So far really good, lots of email customization and campaign flow. I am using this in my blue-comma.com ecom site.
Banjo Swagger
Just started using, a bit nervous but I think I am getting there following the videos etc. Was referred by another user and grateful for the referral
Hejdu
TECHNICALLY MEDIOCRE APP:
- Very good Shopify integration for data flows, voucher generation, etc. (but others have similar features)
- OK email wizard (sometimes buggy so that you have to refresh, etc. but ok...); make sure you chose the new one (!) if you set up a test account; I first ended up in the old one which is a nightmare
- The brand-related items are by far worse than the beautiful pictures might suggest!
- One example: The possibilities to modify the DOI sign-up flows with regard to design, wording, brand appearance like fonts, etc. are extremely limited (it is for example not possible to have the important text elements with a lowercase "you" as it is correct in German; there is a "German version" with "Sie" and "German (Informal)" version which uses an uppercase "Du" but it is not possible to adjust that) - you can basically just put in your logo, select a font out of 15 different standard fonts, some colors and a translation version; that is not 2022!
- There are many "strange" limitations in the software; in some areas, there is a beautiful, modern interface with a lot of flexibility, in some others, there is just a very buggy old thing with weird restrictions and bugs ...WHAT IS SO BAD TO GIVE 2 STARS ONLY?
- The availability of the customer support is not acceptable! - And you will need the customer service if you want to use the tool for more than manual email campaigns because of those "strange" things I mentioned above (many of those issues are not documented and in most of the cases you will think "this must be possible, I simply don't find the button")
- Today, I managed to have 2 chats after about 1 hour of waiting time each; 4 further attempts failed because the chat with simply closed; 90 other users were waiting, too
- If you reach them, the quality is not as bad as many comments suggest, but still...
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