Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Free plan available. Additional charges may apply.
Rating (3.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Integrates with

Facebook Advertising, Recharge, Zendesk, Swell Rewards, Smile.io, Aftership

Fits seamlessly into

Shopify Flow

Email and SMS marketing platform for ecommerce brands

Klaviyo is an official Shopify strategic partner. Brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting.

Klaviyo is an official Shopify strategic partner. Brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting. more
  • Sync all-time Shopify data––website activity, tags, catalog, coupons, and more
  • Build detailed audience segmentation with predictive analytics
  • Built-in Shopify automations like Back in Stock, Browse Abandon, and Price Drop
  • Get real-time revenue data per automation, campaign, segment, and channel
  • Send dynamic coupon codes for VIPs, delays, abandoned carts, winback, and more

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 150 SMS/MMS credits..

  • Email/SMS campaigns + automated flows
  • Forms & push notifications
  • Segmentation & personalization
  • Predictive analytics & A/B testing
  • + more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

  • All free features
  • No contracts or lock ins
  • Additional chat support

SMS

$15/month

Up to 1250 SMS/ MMS credits, upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 150 SMS/MMS credits..

  • Email/SMS campaigns + automated flows
  • Forms & push notifications
  • Segmentation & personalization
  • Predictive analytics & A/B testing
  • + more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

  • All free features
  • No contracts or lock ins
  • Additional chat support

SMS

$15/month

Up to 1250 SMS/ MMS credits, upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,696 reviews

Overall rating
3.9
Counts per rating level
  • 73% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
May 31, 2023

I am extraordinarily dissatisfied with the service provided by this company. Despite their great software, the team running it cannot keep up with the company's rapid growth. When we attempted to test out the system, a minor glitch caused our account to become locked. I have sent multiple emails to the company, but I am still waiting for someone to respond. They claim that our account is locked to allow other customers to use the service, but I believe they are overwhelmed and unable to handle the volume of customers they have. This experience has left me with the impression that this company is unreliable.

Beelite Candles
United States
Time spent using app: 1 day
May 25, 2023

It's not worth your money, nor your time. Customer service is very poor. I received contradicting info from a couple of representatives. Unfortunately, the support team is not trained sufficiently to give proper client support.

KAN
Romania
Time spent using app: About 3 years
May 25, 2023

If I could give zero starts, I would. It's an amazing app, but they want to control your email domain and the way you email your clients. Not very versatile. They steel your money very easily with their automatic upgrades as well.

New Harbour Distillery
South Africa
Time spent using app: Over 1 year

About this app

Launched

September 20, 2012

Languages

English

Integrates with

Facebook Advertising, Recharge, Zendesk, Swell Rewards, Smile.io, Aftership

Fits seamlessly into

Shopify Flow

Built by Klaviyo

About Klaviyo

3.9 average rating

10 years building apps for the Shopify App Store

Support

Send a message

support@klaviyo.com

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