Klaviyo: Email Marketing & SMS

Name: Klaviyo: Email Marketing & SMS
Brand: Klaviyo
Rating: 4.0 (1816 reviews)

Free plan available. Additional charges may apply.

Rating (4.0)

Reviews

1,816

Developer

Klaviyo

Robust customer profiles with unified event and shopping data

Segment builder featuring order and site event data

Built-in email and sms automation templates

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Power smarter digital relationships with marketing automation fueled by all of your data

Forget ineffective batch and blasting. Klaviyo helps merchants centralize their data from 300+ integrations and make it instantly usable in targeted, personalized, and automated marketing across email, SMS, forms, mobile push, and reviews—all from one log-in. No need to start from scratch - multiple template libraries for email, SMS, forms, reviews, campaigns, automations, and reports are ready to customize at sign-up so you can focus on growing your business.

Unify data from Shopify and other apps – web activity, tags, catalog, coupons
Create segments using historical and real-time behaviors for better targeting
Build coupon codes for automated flows and campaigns for easier tracking
Built-in templates like Welcome, Back in Stock, Browse Abandon, and Price Drop
Get real-time revenue data per automation, campaign, segment, and channel

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

$30/month

501-1,000 contacts. Upgrade as you grow.

All free features
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

$30/month

501-1,000 contacts. Upgrade as you grow.

All free features
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,816 reviews

Overall rating

Counts per rating level

73% of ratings are 5 stars
1.3K
7% of ratings are 4 stars
133
2% of ratings are 3 stars
44
3% of ratings are 2 stars
48
15% of ratings are 1 stars
274

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this email marketing app for its seamless Shopify integration and robust features like email customization, segmentation, and automation. Many have seen increased sales and customer engagement due to its user-friendly interface and targeted customer data segments. The app's customer support is praised for its quick and helpful responses. The free plan and training resources are appreciated, especially for growing businesses. The easy-to-use email builder is also a notable feature.

November 20, 2023

Klaviyo has the best customer support!

SIMKHAI

United States

Almost 7 years using the app

December 4, 2023

Really appreciat all the support I've received from Klaviyo reps. A feature that would be helpful for users would be to automate turning on/off flows during sale periods so it doesn't have to be manually done at 12am.

Iron Neck

United States

Over 3 years using the app

November 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Ayesha Mayadas

United States

Over 3 years using the app

All reviews