Klaviyo: Email Marketing & SMS

Name: Klaviyo: Email Marketing & SMS
Brand: Klaviyo
Rating: 4.6 (2689 reviews)

Pricing: Free plan available
Rating: 4.6 (2,689)
Developer: Klaviyo

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
Create segments and triggers using complete historical and real-time data
Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
Get real-time revenue data per automation, campaign, segment, and channel
Send personalized Email and SMS flows & campaigns. Collect & publish reviews.

Highlights: Popular with businesses in United States; Works with the latest themes

Languages

English and French

Works with

Shopify Flow, Recharge, Aftership, Typeform, Meta Advertising, Gorgias, TikTok Advertising

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

SMS

$15 / month

Up to 1250 SMS/MMS credits. Includes carrier fees. Upgrade as you grow.

Library of multi-channel automated flows
Smart Opt-In, keywords and forms
SMS AI
2-way conversations
Customizable reports and attribution

$20 / month

251-500 contacts. Upgrade as you grow.

All free features
Branding removal
All AI features
Mobile push
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,689)

Overall rating

4.6

Counts per rating level

79% of ratings are 5 stars
2.1K
6% of ratings are 4 stars
149
2% of ratings are 3 stars
51
2% of ratings are 2 stars
51
12% of ratings are 1 stars
322

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with personalized email campaigns and automation flows. It features customizable options like abandoned cart and welcome series emails, advanced segmentation, and the ability to replicate campaigns across multiple stores. Merchants also praise the responsive and helpful customer support, continuous updates, and new features that improve functionality and significantly boost customer engagement and sales.

September 5, 2024

Has to be THE WORST customer service I have ever encountered. No chat, no phone number, only email, which is promptly ignored. I've been waiting a week for them to respond to an account access issue. Can't do much if I can't access my account. No need to point out the irony of a marketing company that doesn't seem to understand that their customers, the ones that pay for their service, need prompt, helpful support every now and then.

Sands of Time Gallery

United States

Over 5 years using the app