Klaviyo Reviews , 29 Rezensionen

Gesamtbewertung
3,5
Anzahl pro Bewertungsstufe
  • 48 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 17 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 21 % der Bewertungen sind 1 Sterne
26. Januar 2024

Klaviyo reviews is a no brainer to add on to the Klaviyo services. Seamless to install and has the most important features - easy customer experience, Q&A, linking similar products, etc.

The most important part of any app is the support available, and the Klaviyo team is awesome to work with. Any question that comes up is supported through chat and documentation.

Highly recommend this app!

United RV Parts
Vereinigte Staaten
7 monate mit der App
28. Februar 2024

Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!

frankysbowtique.com
Vereinigtes Königreich
Etwa 2 monate mit der App
24. Januar 2024

Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.

ONEKEEPER USA
Vereinigte Staaten
Etwa ein monat mit der App
16. Februar 2024

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

Lovin' Glovin'
Vereinigte Staaten
Etwa 22 stunden mit der App
15. August 2023

We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform.

Set-up was easy and the email flow has been one of our most engaged since shortly after launch.

A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews.

If you're already using Klaviyo for email marketing Reviews is a no-brainer.

Bicycle Warehouse
Vereinigte Staaten
10 monate mit der App
Klaviyo hat geantwortet 17. August 2023

Thank you for your review! We're happy to hear you're finding so much value from our platform.

16. August 2023

It's all about getting reviews, the way that this is integrated with our emails and allows customers to rate in the email makes all the difference.
Going from a few reviews to consistently receiving emails has been a game-changer for us.
Excited to see what comes next for the app.

Gear West
Vereinigte Staaten
12 monate mit der App
17. August 2023

Solid solution if you have klaviyo/shopify ecosystem for earning reviews and increasing customer retention. The review flows are easy to setup and have become one of our top converting flows. Responsive support team as well. Looking forward to future functionality like collection page integration and more notifications options.

Russo Music
Vereinigte Staaten
11 monate mit der App
24. Oktober 2023

Unable to manage reviews as I continue to get a 502 when I open the app.

Aidan Gill for Men
Vereinigte Staaten
Etwa 2 monate mit der App
Klaviyo hat geantwortet 27. Oktober 2023

We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.

3. Oktober 2023

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)

L300
Finnland
5 monate mit der App
Klaviyo hat geantwortet 27. Oktober 2023

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!

14. August 2023

Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch.

Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!

KineticKings
Vereinigte Staaten
10 monate mit der App
Klaviyo hat geantwortet 17. August 2023

Thanks so much for your review!