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I was so happy that Klaviyo announced this feature!
The price plan is awesome, the settings are easy to understand and it works well on every theme I believe.
What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review.
Another thing that is not working well is when you use the all reviews widget they are not displayed chronologically. It's literally mixing new and old reviews which from the customer end may look strange.
I know the feature is new, and that's why I wanted to share my feedback.
I hope the Klaviyo team will fix those main things!
We love Klaviyo and I really like their decision to create this feature!
Thank you for your review! We really appreciate this feedback – this is a new product with many more enhancements coming soon.
We are able to display photos that customers submit in their review. When you ask for a review, you can collect text as well as media (photos). Customers can take a photo or upload one from their camera roll. For your second point, we support displaying reviews chronologically. Keep an eye out for a note from our support team – we're happy to help you troubleshoot!
Enthusiastic about the idea of consolidating all emails and even reviews on Klaviyo.
But not yet able to put it in another language ...
When will this be available?
Hi there! We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!
This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.
Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)
We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!
Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.