Klaviyo Reviews

So easy to use and my customers are actually responding to the review request through this app.

Excellent integration with Shopify, and workflow design is the same as standard email flows, which makes all the Klaviyo tools familiar and easy to use in conjunction. Simplifies the app-stack integrated with Shopify also.

expensive and can't collect reviews from purchasers in a one-off campaign, needs to go through a post purchase flow.

the in email submission would have been great, but couldn't get it to work.

was expecting more from klaviyo especially at their price point

I wish I had set it up earlier! Awesome for email flows, campaigns, and reviews!

We've used this software at multiple companies that I've worked for. It checks all the boxes. Customer support can be hit or miss. There are really good CSR's and then there are ones that need assistance. For the more difficult issues, I would ask for Tracy N. She's as good as it gets and actually opened my eyes to more functions that klaviyo could do than I initially understood.

A little expensive but 100% worth it.

It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product.

The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't show the store's response to the reviews. This is crucial in mitigating the impact of negative reviews.

Will be happy to upgrade this to a 5-star when that feature is added.

I'm actually really surprised at how many reviews we've gotten!

Super easy integration! Love this app.

Clear Cut and User Friendly!