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We've used this software at multiple companies that I've worked for. It checks all the boxes. Customer support can be hit or miss. There are really good CSR's and then there are ones that need assistance. For the more difficult issues, I would ask for Tracy N. She's as good as it gets and actually opened my eyes to more functions that klaviyo could do than I initially understood.
The customization available to us has been a game-changer this year. More than doubled our business and implementing Klaviyo was a big piece of that puzzle. Highly recommend.
the best email marketing for e-commerce period end of story. it is 5/5 on its own but their customer service makes it a 10/5. theyre incredible. don't waste your time with any other email marketing service if you're an ecommerce store. this is the one you want
Excellent integration with Shopify, and workflow design is the same as standard email flows, which makes all the Klaviyo tools familiar and easy to use in conjunction. Simplifies the app-stack integrated with Shopify also.
Easy to use and have definitely seen a lift in sales from it.
Great! Easy to use! My clients' reviews are increasing.
Really liking it! Customizable and has features I need!
Works really well for us, collecting reviews and Q&As. With a clear performance overview from the dashboard.
We appreciate receiving up to date reviews to help us stay informed by customer compliments and/or concerns.
Klaviyo is a very good app and relatively easy to use.