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Love this platform and love that the reviews are integrated with Klaviyo now, makes life so easy. But a big kicker is the fact you cant upload images to your review from your mobile (iPhone) saying the format is not accepted. This is a bit of a disappointment as we all know how important photos can be to a review for some products and this is such an obvious thing to have checked when developing! would be 5 starts if not for this issue! I have left messages on the community pages and tried to contact Klavyio multiple times but it seems their customer support is lacking.
Hi there! Thanks for flagging the issue. We have released a fix and it should be good to go now. If things still don't improve, email us at reviews-team@klaviyo.com and we'll follow up.
We used to get some ncie reviews but since we deployed Klaviyo reviews (when Shopify reviews stopped) we have seen an uptick in the number of reviews - very useful.
Easy to set up and great to use!
Simplifies the entire process of getting customer feedback! Highly Recommend every brand try Klaviyo to gather customer feedback and simply the process!
We love to hear it! Let us know if you have any ideas on how to make our app even better for you! Post in the Klaviyo community -- we try to read every post.
I love it, and customer service is fast. They even send you code when needed.
Great to hear! We'll pass along the feedback to our customer service team
Seamlessly & easily generates reviews for my business!
Molto utile e facile da usare. Ti aiuta in tante piccole faccende che non posso ancora delegare perchè sono ancora ai primi passi. La consiglio
It is really easy to use and a great way to collect reviews from customers to use on our website.
very good but you need an expert ,if you get that its very good, but too complicated for me alone
Hi there! If you have any feedback on what's hard to set up, please let us know. We monitor Klaviyo community posts closely
Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!