리뷰 (35)

전체 평점
3.9
평점 수준당 개수
  • 평점의 57%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 14%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 17%가 별 1개입니다
2023년 8월 15일

Collecting way more reviews than we did with yotpo for a fraction of the price. Delivery triggered review request is actually very nice. Super easy to use with online store 2.0

HeatTrak
미국
앱 사용 기간 대략 1년
답글 Klaviyo개 2023년 8월 17일

Thanks so much for your review! We're happy to hear you had an easy setup.

2023년 8월 16일

It's all about getting reviews, the way that this is integrated with our emails and allows customers to rate in the email makes all the difference.
Going from a few reviews to consistently receiving emails has been a game-changer for us.
Excited to see what comes next for the app.

Gear West
미국
앱 사용 기간 12개월
2023년 8월 17일

Solid solution if you have klaviyo/shopify ecosystem for earning reviews and increasing customer retention. The review flows are easy to setup and have become one of our top converting flows. Responsive support team as well. Looking forward to future functionality like collection page integration and more notifications options.

Russo Music
미국
앱 사용 기간 11개월
2023년 8월 14일

Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch.

Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!

KineticKings
미국
앱 사용 기간 10개월
답글 Klaviyo개 2023년 8월 17일

Thanks so much for your review!

2023년 8월 15일

We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform.

Set-up was easy and the email flow has been one of our most engaged since shortly after launch.

A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews.

If you're already using Klaviyo for email marketing Reviews is a no-brainer.

Bicycle Warehouse
미국
앱 사용 기간 10개월
답글 Klaviyo개 2023년 8월 17일

Thank you for your review! We're happy to hear you're finding so much value from our platform.

2023년 10월 3일

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)

L300
핀란드
앱 사용 기간 5개월
답글 Klaviyo개 2023년 10월 27일

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!

2023년 8월 16일

Easy setup, great support, simple to use, it just works! The integrations with Klaviyo's other products are also very seamless - it's great to get reviews and email under one roof.

Compass Coffee
미국
앱 사용 기간 9개월
2023년 10월 24일

Unable to manage reviews as I continue to get a 502 when I open the app.

Aidan Gill for Men
미국
앱 사용 기간 대략 2개월
답글 Klaviyo개 2023년 10월 27일

We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.

2023년 8월 9일

I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!

Sensible.hu Egyedi Ásványékszer Webáruház
헝가리
앱 사용 기간 3개월
답글 Klaviyo개 2023년 8월 11일

Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming soon. We are actively working to improve our widget customization experience, including support for more languages.

We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!

2024년 1월 19일에 편집됨

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have bought it.

Palado
독일
앱 사용 기간 3개월
답글 Klaviyo개 2023년 8월 14일

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!