Recenzje (35)

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14 sierpień 2023

Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch.

Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!

KineticKings
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
Klaviyo odpowiedział(a) 17 sierpień 2023

Thanks so much for your review!

16 sierpień 2023

Easy setup, great support, simple to use, it just works! The integrations with Klaviyo's other products are also very seamless - it's great to get reviews and email under one roof.

Compass Coffee
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
15 sierpień 2023

Collecting way more reviews than we did with yotpo for a fraction of the price. Delivery triggered review request is actually very nice. Super easy to use with online store 2.0

HeatTrak
Stany Zjednoczone
Około rok korzystania z aplikacji
Klaviyo odpowiedział(a) 17 sierpień 2023

Thanks so much for your review! We're happy to hear you had an easy setup.

3 październik 2023

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)

L300
Finlandia
5 miesięcy korzystania z aplikacji
Klaviyo odpowiedział(a) 27 październik 2023

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!

24 październik 2023

Unable to manage reviews as I continue to get a 502 when I open the app.

Aidan Gill for Men
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Klaviyo odpowiedział(a) 27 październik 2023

We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.

9 sierpień 2023

I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!

Sensible.hu Egyedi Ásványékszer Webáruház
Węgry
3 miesiące korzystania z aplikacji
Klaviyo odpowiedział(a) 11 sierpień 2023

Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming soon. We are actively working to improve our widget customization experience, including support for more languages.

We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!

14 sierpień 2023

I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.

Fam Botanicals
Stany Zjednoczone
13 dni korzystania z aplikacji
Klaviyo odpowiedział(a) 17 sierpień 2023

Thanks for your review! We're so happy to hear that you're having a great experience with Klaviyo reviews.

Edytowano 19 styczeń 2024

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have bought it.

Palado
Niemcy
3 miesiące korzystania z aplikacji
Klaviyo odpowiedział(a) 14 sierpień 2023

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

13 czerwiec 2024

Super easy to use!

Billy Bakes
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
15 wrzesień 2023

It's really nice that Klaviyo has reviews now as I trust and really like Klaviyo. The only problem is, the app is really bad. I know it's new but it shouldn't really be released to the public and they charge for it even when it's bad.

For what you get, £25 per month is quite expensive for stores that do over 250 orders per month.

Unable to easy upload review images and review images wasn't uploaded when imported either so I have to go through manually for each.
Unable to edit the star rating text. Currently it says "ratings " next to the stars on product page. All other review apps allow the ability to edit this with ease.
The lack of customisation is disappointing.

I left my previous review app for this as I believed in Klaviyo.

Force of Life
Wielka Brytania
17 dni korzystania z aplikacji
Klaviyo odpowiedział(a) 19 wrzesień 2023

We really appreciate this feedback and are sorry that you didn't have the experience you were expecting. This is a new product with many more improvements coming soon. We take this input seriously and want to ensure we're building a great product.

We'll be in touch with you to understand your issues – please keep an eye out for an email from us!