Avaliações (96)

Classificação geral
4,6
Número por nível de avaliação
  • 74% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
Data de edição: 9 de setembro de 2023

Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.

FacialRoom Skincare
Alemanha
7 dias usando o app
Klaviyo deixou uma resposta 7 de agosto de 2023

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

16 de fevereiro de 2024

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

Lovin' Glovin'
Estados Unidos
Aproximadamente 22 horas usando o app
16 de setembro de 2023

Tried the app, as the price and integration with Klaviyo Emails was attractive. Really like the simple offering of both the apps and it only makes sense for Klaviyo to offer a reviews app. With that said, the app is still not robust enough for us to switch over. There needs to be more design, customizations available in order to fit in with our stores (like not having grey divider lines). There also needs to be more customization availability for review form. It's pretty basic. Will gladly make the switch later on once the app is better improved to compete with other apps like Loox.

Plastno
Canadá
Aproximadamente 4 horas usando o app
Klaviyo deixou uma resposta 19 de setembro de 2023

Thank you for your review – we really appreciate this feedback. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget design and customization experience. Keep an eye out for an email from our Product team!

29 de agosto de 2023

I was so happy that Klaviyo announced this feature!
The price plan is awesome, the settings are easy to understand and it works well on every theme I believe.
What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review.
Another thing that is not working well is when you use the all reviews widget they are not displayed chronologically. It's literally mixing new and old reviews which from the customer end may look strange.

I know the feature is new, and that's why I wanted to share my feedback.
I hope the Klaviyo team will fix those main things!
We love Klaviyo and I really like their decision to create this feature!

tabselect
Estados Unidos
Aproximadamente 3 horas usando o app
Klaviyo deixou uma resposta 5 de setembro de 2023

Thank you for your review! We really appreciate this feedback – this is a new product with many more enhancements coming soon.

We are able to display photos that customers submit in their review. When you ask for a review, you can collect text as well as media (photos). Customers can take a photo or upload one from their camera roll. For your second point, we support displaying reviews chronologically. Keep an eye out for a note from our support team – we're happy to help you troubleshoot!

25 de agosto de 2023

Enthusiastic about the idea of consolidating all emails and even reviews on Klaviyo.

But not yet able to put it in another language ...
When will this be available?

Dada fabrik
França
34 minutos usando o app
Klaviyo deixou uma resposta 28 de agosto de 2023

Hi there! We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

6 de dezembro de 2023

Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.

East Meets West USA
Estados Unidos
12 minutos usando o app
28 de janeiro de 2025

allmite gold.
Nova Zelândia
7 meses usando o app
10 de janeiro de 2025

Chambless Game Totes
Estados Unidos
4 meses usando o app
27 de janeiro de 2025

A Tribe Called Phresh
Estados Unidos
10 meses usando o app
24 de fevereiro de 2025

GetPop
Estados Unidos
11 dias usando o app