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Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch.
Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!
Thanks so much for your review!
We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform.
Set-up was easy and the email flow has been one of our most engaged since shortly after launch.
A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews.
If you're already using Klaviyo for email marketing Reviews is a no-brainer.
Thank you for your review! We're happy to hear you're finding so much value from our platform.
Easy setup, great support, simple to use, it just works! The integrations with Klaviyo's other products are also very seamless - it's great to get reviews and email under one roof.
It's a great app that works seamlessly on our store. Everything in one dashboard is a plus! Coming from Stamped reviews, this is a huge upgrade.
Fulfilled is working great. So far it is functioning seamlessly within our Shopify site and producing one of our most engaging flows in Klaviyo. It's typically like pulling teeth to get our customers to leave a review, so very surprised at the response and number of reviews we're now receiving!
Thanks so much for your review!
I was very disapointed that I could not translate anything. No point in using this app if your page is not in english.
Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!
The team is very good and reply fast. I like it and will continue using it
Thank you so much for the feedback! We are here whenever you need any assistance.
I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.
Thanks for your review! We're so happy to hear that you're having a great experience with Klaviyo reviews.
This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.
Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)
We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!
I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!
Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming soon. We are actively working to improve our widget customization experience, including support for more languages.
We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!