Klaviyo Reviews , 29 条评论
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Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!
Klaviyo reviews is a no brainer to add on to the Klaviyo services. Seamless to install and has the most important features - easy customer experience, Q&A, linking similar products, etc.
The most important part of any app is the support available, and the Klaviyo team is awesome to work with. Any question that comes up is supported through chat and documentation.
Highly recommend this app!
Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.
Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."
Muy buena, pero se necesita un cursito..
Hola! Muchas gracias por la valoración de 5 estrellas. Tenemos algunos cursos gratuitos que puedes tomar para familiarizarte mejor con Klaviyo.
https://academy.klaviyo.com/
Unable to manage reviews as I continue to get a 502 when I open the app.
We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.
This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.
Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)
We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!
The team is very good and reply fast. I like it and will continue using it
Thank you so much for the feedback! We are here whenever you need any assistance.
Collecting way more reviews than we did with yotpo for a fraction of the price. Delivery triggered review request is actually very nice. Super easy to use with online store 2.0
Thanks so much for your review! We're happy to hear you had an easy setup.
It's all about getting reviews, the way that this is integrated with our emails and allows customers to rate in the email makes all the difference.
Going from a few reviews to consistently receiving emails has been a game-changer for us.
Excited to see what comes next for the app.