评论 (96)

整体评分
4.6
每个评分等级的数量
  • 74% 的评分是 5 星
  • 10% 的评分是 4 星
  • 6% 的评分是 3 星
  • 2% 的评分是 2 星
  • 7% 的评分是 1 星
2023年10月31日

I'm using Judge.me right now and I saw Klaviyo Revies. I thought it would be great to have all in one app and installed it. Unfortunately, I cannot use it since Ukrainian language is not present. So I will either delete it for now or I will just wait till Ukrainian is added. Hope, it won't take too much time.

SVITLA
乌克兰
大约1年 人在使用应用
Klaviyo已回复 2024年2月21日

Hey there, thank you so much for the feedback, and will pass this along to our product team.

2023年8月15日

I was very disapointed that I could not translate anything. No point in using this app if your page is not in english.

Karavolin Trønder
挪威
12个月 人在使用应用
Klaviyo已回复 2023年8月17日

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

编辑时间:2023年11月15日

The team is very good and reply fast. I like it and will continue using it

Woodpecker Beauty
美国
18天 人在使用应用
Klaviyo已回复 2024年2月21日

Thank you so much for the feedback! We are here whenever you need any assistance.

2023年8月14日

I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.

Fam Botanicals
美国
13天 人在使用应用
Klaviyo已回复 2023年8月17日

Thanks for your review! We're so happy to hear that you're having a great experience with Klaviyo reviews.

2023年10月3日

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)

L300
芬兰
5个月 人在使用应用
Klaviyo已回复 2023年10月27日

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!

编辑时间:2024年1月19日

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have bought it.

Palado
德国
3个月 人在使用应用
Klaviyo已回复 2023年8月14日

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

2023年8月9日

I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!

Sensible.hu Egyedi Ásványékszer Webáruház
匈牙利
3个月 人在使用应用
Klaviyo已回复 2023年8月11日

Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming soon. We are actively working to improve our widget customization experience, including support for more languages.

We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!

2024年2月28日

Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!

frankysbowtique.com
英国
大约2个月 人在使用应用
2023年10月24日

Unable to manage reviews as I continue to get a 502 when I open the app.

Aidan Gill for Men
美国
大约2个月 人在使用应用
Klaviyo已回复 2023年10月27日

We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.

2023年9月15日

It's really nice that Klaviyo has reviews now as I trust and really like Klaviyo. The only problem is, the app is really bad. I know it's new but it shouldn't really be released to the public and they charge for it even when it's bad.

For what you get, £25 per month is quite expensive for stores that do over 250 orders per month.

Unable to easy upload review images and review images wasn't uploaded when imported either so I have to go through manually for each.
Unable to edit the star rating text. Currently it says "ratings " next to the stars on product page. All other review apps allow the ability to edit this with ease.
The lack of customisation is disappointing.

I left my previous review app for this as I believed in Klaviyo.

Force of Life
英国
17天 人在使用应用
Klaviyo已回复 2023年9月19日

We really appreciate this feedback and are sorry that you didn't have the experience you were expecting. This is a new product with many more improvements coming soon. We take this input seriously and want to ensure we're building a great product.

We'll be in touch with you to understand your issues – please keep an eye out for an email from us!