評論 (98)

整體評分
4.7
各級評分數量
  • 74% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2024年1月24日

Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.

ONEKEEPER USA
美國
使用應用程式 大約1個月
2023年8月10日

In general a useful app that offers more options than the standard shopify reviews app. Especially the option to create review-follow-up flows with discounts via Klaviyo is helpful.
However, there are 3 major issues:

1. The design of the star-rating on product page is not adjustable. This is actually a no-go, since the stars look very weird and unprofessional in our theme. There should be any ...

AMBOYO
德國
使用應用程式 1年多
Klaviyo 已回覆 2023年8月11日

We really appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

2023年10月31日

I'm using Judge.me right now and I saw Klaviyo Revies. I thought it would be great to have all in one app and installed it. Unfortunately, I cannot use it since Ukrainian language is not present. So I will either delete it for now or I will just wait till Ukrainian is added. Hope, it won't take too much time.

SVITLA
烏克蘭
使用應用程式 大約1年
Klaviyo 已回覆 2024年2月21日

Hey there, thank you so much for the feedback, and will pass this along to our product team.

編輯時間:2023年11月15日

The team is very good and reply fast. I like it and will continue using it

Woodpecker Beauty
美國
使用應用程式 18天
Klaviyo 已回覆 2024年2月21日

Thank you so much for the feedback! We are here whenever you need any assistance.

2023年8月15日

I was very disapointed that I could not translate anything. No point in using this app if your page is not in english.

Karavolin Trønder
挪威
使用應用程式 12個月
Klaviyo 已回覆 2023年8月17日

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your ...

2023年8月14日

I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.

Fam Botanicals
美國
使用應用程式 13天
Klaviyo 已回覆 2023年8月17日

Thanks for your review! We're so happy to hear that you're having a great experience with Klaviyo reviews.

2023年10月3日

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish ...

L300
芬蘭
使用應用程式 5個月
Klaviyo 已回覆 2023年10月27日

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

編輯時間:2024年1月19日

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have ...

Palado
德國
使用應用程式 3個月
Klaviyo 已回覆 2023年8月14日

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

2023年8月9日

I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!

Sensible.hu Egyedi Ásványékszer Webáruház
匈牙利
使用應用程式 3個月
Klaviyo 已回覆 2023年8月11日

Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming ...

2024年2月28日

Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!

frankysbowtique.com
英國
使用應用程式 大約2個月