Import Image Racing
Ben and the team at Klevu have been great to work with. From the customizations in the beginning to the follow-up, teaching, and quick fixes when we encounter glitches on our 60,000 product store. We saw an immediate and sustained conversion rate when switching to Klevu and are happy that we did.
This has been by far the easiest integration we have done with Shopify! The results and functionalities keep getting better as time goes on.
We've used Klevu for a little over a year now and their team is super responsive with any issues and really takes into consideration any feedback. Our search is optimized and more relevant to our consumers, so I would definitely recommend this app.
We're really enjoying the capabilities of Klevu Search for our shop. It's easy to integrate and an elegant solution. We also want to mention how wonderful working with their support team has been. With any question big or small, they've been extremely responsive and helpful. We highly recommend!
Eternal Tattoo Supply
Super robust search capabilities. This has made it so much easier for customers to find exactly what they are looking for. The AI search boosting is awesome and only makes the search better as it goes on. Also it was super easy to install.
We are very happy we switched from Searchanise "Smart Search & Instant Search", which had broken a couple times and provided bad experience for customers
The Sports Edit
Really happy with Klevu since switching from Instant Search+. Easy to use and quick search for customers and internally. We've been able to customise this so much to bring the search element up to align with the aesthetics of the rest of our site plus being able to integrate blog content into the search results which was a key part of our strategy. Product promotions and personalised search recommendations are particularly good features. Would recommend!
Great technology with a lot of capabilities and very customizable to our needs and site. Love the quick search.
It is expensive but worth every penny,
Support replies quickly and professionally, so far have answered all my questions.
DO NOT INSTALL! This app needs to be removed from the app store IMMEDIATELY. Upon installation, it will completely DELETE your existing theme code for entire sections. It makes NO BACKUP, it DOES NOT INFORM YOU that it is doing this, and it DOES NOT REMOVE IT'S OWN CODE UPON DISABLING/UNINSTALLING APP.
Trialing this app for a week cost me thousands of dollars. This app is beligerently bad. What they do to your theme is NOT acceptable.
SHOPIFY -- PLEASE DO NOT ALLOW THIS SORT OF AWFUL PRACTICE INTO THE APP STORE.
THIS APP MAKES DESTRUCTIVE CHANGES THAT WILL CRIPPLE YOUR STORE WHEN YOU UNINSTALL IT.
(and btw, it doesn't work at ALL, either... but I wouldn't bother writing a review for that... what this app does is genuinely WOW SO BAD, it is hardly fathomable that this is in the store...)
Tech Supply Lab
This app was worth every penny! It's fast, finds the right products, and looks very professional as well. I would highly recommend if you are serious about finding the most effective site search.
The Ole Bull
This app is INCREDIBLE! Klevu search has been irreplaceable for our business. When looking for a search solution we first had to determine if Klevu was able to index our catalog that we wanted and our products were searchable down the specific variant within Shopify. It worked flawlessly. Second, we wanted to have a much more sophisticated search solution. They focus on understanding the shoppers intent by adding relevant synonyms in real time---thus keeping us from manually adding them. They also focus on longer tiered search queries rather than the traditional keyword based matching such as "Leather Bag Under $400". Lastly the support has been unreal. Very quick to reply to any questions we have, very helpful in helping us set up our own Merchandising approach. I highly recommend this app to anyone in the market for a much more robust search solution for their business-----Which should be everyone!
Excellent customer service and support from Klevu! Had questions about their app and setup and they reached out to me right away to get this taken care of. Much better than the standard Shopify search.