Recensioner (14)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 7 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
19 juni 2024

Wonderful AI and Great Support

The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases.

I really do not have a lot to dislike. I believe they are a bit more expensive than other providers but they are well worth the price.
Review collected by and hosted on G2.com.

Klevu helped us to resolve user based products information and also helped us to personalize search banners based on user type.

GK Elite Sportswear
USA
Ungefär 4 år användning av appen
Redigerat 24 september 2021

The free version can't do anything at all that others can't. If you want only a fraction of the advertised features, you start with hundreds of euros. Ridiculous.

Jabinga
Tyskland
4 minuter användning av appen
Klevu svarade 27 september 2021

Thank you for taking the time out to provide feedback. We are sorry that you found limited functionality available in the free Micro plan. As you may have seen many similar apps also only have basic functionality covered in low or no cost plans, but Klevu customers typically see a 20x return on their investment because of the more advanced features unique to the Klevu Discovery Suite. I can see that you only had the Klevu app installed for a few minutes. I suggest taking a full free trial to see what the platform delivers for you. Request one here: https://www.klevu.com/free-trial/
Based on your feedback, we will be making it clearer what functionality is included in our Free Micro plan.

19 maj 2021

This app is great to help us optimize our search results and curate our collections! The support team is always willing to help if we have any questions or issues

Magic Beans
USA
Ungefär ett år användning av appen
30 oktober 2019

Great technology with a lot of capabilities and very customizable to our needs and site. Love the quick search.

It is expensive but worth every penny,

Support replies quickly and professionally, so far have answered all my questions.

Grounds
USA
Ungefär ett år användning av appen
5 september 2018

This app was worth every penny! It's fast, finds the right products, and looks very professional as well. I would highly recommend if you are serious about finding the most effective site search.

Tech Supply Lab
USA
3 månader användning av appen
13 december 2017

This app is INCREDIBLE! Klevu search has been irreplaceable for our business. When looking for a search solution we first had to determine if Klevu was able to index our catalog that we wanted and our products were searchable down the specific variant within Shopify. It worked flawlessly. Second, we wanted to have a much more sophisticated search solution. They focus on understanding the shoppers intent by adding relevant synonyms in real time---thus keeping us from manually adding them. They also focus on longer tiered search queries rather than the traditional keyword based matching such as "Leather Bag Under $400". Lastly the support has been unreal. Very quick to reply to any questions we have, very helpful in helping us set up our own Merchandising approach. I highly recommend this app to anyone in the market for a much more robust search solution for their business-----Which should be everyone!

The Ole Bull
USA
6 månader användning av appen
15 juni 2017

Excellent App! Klevu has been very easy to install and get up and running on our site in a matter of minutes. It's great for someone like me who is not the most tech savvy as most of it is automatic and in no time you have a perfectly functioning search feature installed on your site. It looks great. The CSS is already sleek and modern looking requiring little fixing if you're not that skilled in CSS. For the questions I did have, their support staff e-mailed me back within MINUTES, unlike 24 hours like other apps, and offered me quick, friendly, helpful service. 24 hours is a long time to wait when you're in e-commerce and you can lose out on customers if something isn't working on your site, so the fact that they offer speedy support is awesome! Try it out, you have nothing to lose!

Sin City Wigs
USA
Ungefär en timme användning av appen