KNO Post Purchase Surveys
- Pricing
-
From $19/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (110)
- Developer
- KnoCommerce Inc
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Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Google Analytics
- Klaviyo
- Peel Insights
- ReCharge
- TikTok
- Triple Whale
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Starter
$19 / month
Features
- 1 Survey
- 3 Questions per survey
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
- NPS add-on (additional fees apply)
7-day free trial
Analyst
$119 / month
Features
- Everything in STARTER...
- 2 Surveys with 999 Questions/survey
- 12 question types
- 4 Audiences
- Actions
- Benchmarks
- 2 Active Integrations
- NPS add-on (additional fees apply)
7-day free trial
Pro
$299 / month
Features
- Everything in ANALYST...
- 4 Surveys
- Survey links
- Unlimited Audiences
- All Question/action types
- 4 Active Integrations
- Team Slack Channel
- NPS add-on (additional fees apply)
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for understanding customer acquisition and post-purchase behavior, aiding marketing strategies and business growth. It's praised for collecting meaningful data, segmenting customers, and integrating with Klaviyo for enhanced email marketing. Features like conditional logic, dynamic coupon codes, and multiple surveys are appreciated. The app is easy to use with high response rates, and support is proactive and responsive, ensuring successful survey implementation.
Most important App in DTC, let your customers tell you exactly why they buy and how they found you right after checkout
Highly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags oHighly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags or customer profile tagsr so that I can also build logic into our CRM. The support team has been extra amazing, Sid, especially.
We’ve had a great experience with KnoCommerce and especially with Sid from their support team. The platform has been incredibly valuable for helping us better understand customer acquisition and post-purchase behavior, and the team has been extremely responsive whenever we’ve needed help.
Sid went above and beyond helping us refresh and rebuild our post-purchase surveys, set up conditional logic correctly, and guide us through Klaviyo integration so responses sync directly into customer profiles. Everything was handled quickly, clearly, and with a very hands-on approach.
What stands out most is how proactive and thoughtful the support feels. Instead of just answering tickets, they genuinely help improve your setup and workflows.
Highly recommend KnoCommerce for any Shopify brand looking to improve attribution, customer insights, and post-purchase data collection.
Support
App support provided by KnoCommerce Inc.
Resources
Developer
Launched
October 19, 2020
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