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I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
so far so good, we are gaining some good insight into our customers from our surveys.
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!
good customer service by Sid
Easy tool to set up (love that!) and great support!
I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!
Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.
Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :)
-Jeremiah
KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.
The best part? You'll gain major insights from post-purchase surveys.
Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!