Kno Post Purchase Surveys , 44 recensioni

KnoCommerce has been brilliant since we moved over from another survey tool. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

Best post-purchase survey tool we've tried! Also love how helpful their customer support is + the fact you can run surveys and attribute the responses to individual customers in Klaviyo. Powerful tool!

The best post-purchase survey app on Shopify! The customer team is very helpful and it is very complete.

Quick and seamless to install, amazing customer service, and valuable insights immediately. Highly recommend.

I love this platform. It's great for collecting first party data and seeing how that changes over time or by channel. The support is some of the best I've experienced as well.

Kno is great — helps to answer some of your tougher questions as you scale. Reliable team & support. Definitely recommend :)

I always guessed at my customers profiles by forming opinions based on emails from them. I didn't think a post purchase survey would work. Kno has shocked me with how many respondents answered our questions, and some of those answers were truly eye opening! Im loving Kno!

Works well and provides information where customers come from - about 50% of our customers take the survey.

We were using another post purchase survey tool for the past year and a half and I can honestly say that not switching to Kno 18 months ago has been one of my biggest mistakes that I’ve made. With Kno, there is just so much more data and insights that I have access to and can take action on. It has helped unmuddy attribution which has been especially valuable since iOS 14. We’ve also learned about who our customer is buying for, which has helped us craft our marketing creative and copy to different cohorts of people. This is one of the best value apps that I’ve ever used on Shopify.

KNO Post Purchase Surveys have helped us patch up and understand ad platform attribution more clearly, establish better goals, and have a better idea of how each platform we advertise on is performing. One of the most interesting insights we've gathered from KNO is the difference between platforms in time between initial discovery and purchase. Highly recommend to anyone that wants to understand their marketing and customer behavior better!