KNO Post Purchase Surveys , 67 avaliações

Classificação geral
4,6
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
12 de julho de 2023

The best app out there for post purchase surveys, top tier customer support and features.

A huge help for attribution and tracking where our customers come from.

AeroPress
Estados Unidos
4 meses usando o app
24 de junho de 2023

Excellent app. Does everything I need and doesn't charge the moon for it. Clean layout. Very well made and very easy to use. Great stuff

Stahlcar Scan Tools
Nova Zelândia
Aproximadamente 22 horas usando o app
1 de setembro de 2021

Great new attribution platform on the market. Attribution can be difficult to nail down unless you have expensive software. Running a post-purchase survey literally asking your customers how they heard about you is a very direct and personal way to know which of your marketing efforts are working. We've been able to take the results from the survey and double and triple down on marketing efforts. A couple things I really like about this app are the ability to run multiple surveys at once (first time or returning customer) and the ability to integrate with Klaviyo. Jeremiah and the support team have been fantastic and super helpful in setting up and clarifying my survey results. Kno app also has the ability to ask multiple questions in the same survey and provide a call to action on the survey final thank you page. Getting amazing insights and results from this simple install and setup. Highly recommend installing this app and setting up your first How Did You Fist Hear About Us survey and learning more about your customers journey.

Tradlands
Estados Unidos
Mais de 2 anos usando o app
17 de junho de 2022

The addition of KNO Post Purchase Surveys to our tech stack feels like it has unlocked an achievement level in a video game, almost like a cheat code thats totally legal. KNO has unlocked a deep understanding of our users, a clearer picture of our attribution, and helps drive inspiration for product innovation. If you are looking to unlock a new level of consumer insights to drive your business forward, highly recommend using KNO to help you do so.

Aura Bora
Estados Unidos
Mais de 1 ano usando o app
23 de maio de 2022

We had unorthodox needs for our post purchase survey and found Kno to be the only option that allowed us to create the survey we wanted and the reporting we needed. On top of that Jeremiah gave us hands on advice and support to make the whole process seamless. Would recommend and continue to use now for over 6 months.

lashfridays
Nova Zelândia
Mais de 1 ano usando o app
12 de janeiro de 2023

Kno is great — helps to answer some of your tougher questions as you scale. Reliable team & support. Definitely recommend :)

Curious Elixirs
Estados Unidos
Aproximadamente 1 ano usando o app
20 de dezembro de 2021

Kno has been a game-changer for us in so many ways. An attribution indicator, product development idea generator, and has already driven ROI through triggered Klaviyo flows.

Range Leather Co
Estados Unidos
Aproximadamente 1 ano usando o app
17 de dezembro de 2021

Incredible app, incredible support and overall a lifesaver to us in a post-IOS update world. I have been using it for a while now and have found the team's support incredible.

Teabox IN
Índia
12 meses usando o app
20 de dezembro de 2021

In the post ios14 world - you need a post purchase survey to see where you customers are coming from. After testing a couple - Knocommerce was the clear winner. Great tool and the dev team is very helpful/responsive.

BloomingTables
Estados Unidos
10 meses usando o app
15 de novembro de 2022

I've found KnoCommerce to be an incredibly helpful, effective, and affordable post-purchase survey tool! The customer support is also top-quality; Jeremiah and Landon in particular have not only helped me on calls when a tech issue arises, but have also helped me with strategic decisions in terms of setting up my post-purchase survey. Thank you KnoCommerce team!

Wildgrain
Estados Unidos
10 meses usando o app